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Contents
Hardware features ........................................................................................................................ 5
E500 model ............................................................................................................................................. 5
P700m model ........................................................................................................................................... 6
P800 model ............................................................................................................................................. 6
Summary of controller features and capabilities............................................................................................. 7
Features common to all controller models............................................................................................ 7
Model-specific features..................................................................................................................... 8
Overview of the installation procedure .......................................................................................... 10
Quick installation procedure (Windows or Linux)......................................................................................... 10
Installing the controller hardware.................................................................................................. 12
Preparing the server................................................................................................................................. 12
Installing the controller board.................................................................................................................... 12
Connecting storage devices...................................................................................................................... 13
Connecting internal storage ............................................................................................................ 13
Connecting external storage ........................................................................................................... 13
SAS cable part numbers ................................................................................................................. 14
Updating the firmware ................................................................................................................ 15
Methods for updating the firmware (Windows or Linux)................................................................................ 15
Configuring an array .................................................................................................................. 16
Utilities available for configuring an array .................................................................................................. 16
Comparing the utilities ............................................................................................................................. 16
Using ORCA........................................................................................................................................... 17
Using ACU............................................................................................................................................. 18
Installing device drivers and Management Agents .......................................................................... 19
Systems using Microsoft Windows............................................................................................................. 19
Installing device drivers .................................................................................................................. 19
Installing the Event Notification Service ............................................................................................ 19
Installing Management Agents ........................................................................................................ 19
Systems using Linux ................................................................................................................................. 19
Installing Management Agents ........................................................................................................ 20
Upgrading or replacing controller options ..................................................................................... 21
Replacing the E500 cache........................................................................................................................ 21
Replacing the P700m cache battery........................................................................................................... 21
Replacing a P800 cache battery ............................................................................................................... 24
Replacing the P800 cache module or controller........................................................................................... 29
Replacing, moving, or adding hard drives..................................................................................... 32
Identifying the status of a hard drive .......................................................................................................... 32
Recognizing hard drive failure .................................................................................................................. 33
Effects of a hard drive failure .......................................................................................................... 34
Compromised fault tolerance .......................................................................................................... 34
Recovering from compromised fault tolerance.................................................................................... 34
Contents 3
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