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. Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do not work. Troubleshooting > Optical Discs n185 N Why can't I write data to Blu-ray Disc media? . Check if your optical disc drive supports the Blu-ray Disc writing function. . BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media. What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port. If it is not connected, the external optical disc drive may not work properly. ! You cannot use USB devices if you disable the USB ports in the BIOS setup screen. To enable the ports, follow the steps in Disabling Built-in Devices (page 131). What should I do if I cannot play discs? The optical disc drive on your computer may have been disabled in the BIOS setup screen. Follow the steps in Disabling Built-in Devices (page 131) to enable the drive. Troubleshooting > Display n186 N Display Why did my screen go blank? . Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 32) for more information. . Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. . If your computer is running on battery power, make sure the battery pack is installed properly and is charged. See Using the Battery Pack (page 21) for more information. . If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 39) for more information. . While a performance selection is in progress, your computer screen may become dark or temporarily show some noise or flicker. This is normal and does not indicate a malfunction. . If the screen refresh rate has been changed, your computer screen may become dark or temporarily show some noise or flicker. This is normal and does not indicate a malfunction. To check the screen refresh rate, follow these steps: 1 Click Start, All Programs, and VAIO Control Center. 2 Click Power Options under Power Management in the left pane. 3 Click Advanced in the Power Options window. 4 Click Change plan setting. 5 Click Change advanced power settings. 6 Click the VAIO Power Management tab. Troubleshooting > Display n187 N What should I do if I do not see proper images or videos? . Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: 1 Right-click on the desktop and select Screen resolution. 2 Click Advanced settings. 3 Click the Monitor tab. 4 Select True Color (32 bit) under Colors. . Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause unsuccessful playback/display or unstable system operations. Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen savers have been found to even change the display resolution and colors. . The screen refresh rate may have been changed. The higher screen refresh rate enables the smoother video playback. To change the screen refresh rate, follow these steps: 1 Click Sta...
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