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Re-connect the cable between converter box and monitor, referring to the instructions in Chapter 2 for installing the converter box. Be sure to use the cable supplied with the converter box. If the lamp is green, the converter box is properly powered on. A green light with a blank screen means that the digital signal is disconnected somewhere. Check all the digital signal cable connections, referring to the instructions in Chapter 2 for installing the converter box. Cause 2: The monitor's EDID setting is incorrect. Action 2: Set the correct value for your graphics card, referring to the T221 Flat-Panel Monitor Users Guide. Cause 3: The converter box is connected only to the Connector-B of the monitor. Action 3: Connect the converter box to at least the Connector-A of the monitor, referring to the instructions in Chapter 2. Instead of one large screen, two identical side-by-side screens Cause 1: No converter box in use. Action 1: Use a converter box. 12 P/N: 55P5776 are squeezed together. Or, the text on the screen is distorted and unreadable. Cause 2: The monitor has downlevel firmware that does not support a converter box. Action 2: Check the version of FPGA-LOGIC, as described in Chapter 1, Preparation for Installation. Dual-link (that is, a converter box) cannot be used with downlevel versions of FPGA-LOGIC. Use a display mode and EDID setting that does not require a converter box. Cause 3: Wrong cable connected between the converter box and computer. Action 3: Use the dedicated cable (dual-link signal cable (55P5729)) supplied with the converter box. Cause 4: Cable not attached properly. Action 4: Check the cable connections. Cause 5: The monitor's EDID setting is incorrect. Action 5: Set the correct value for your graphics card, referring to the T221 Flat-Panel Monitor Users Guide. Restart the system after making any changes. Left half of the computer screen is displayed down the center of Cause 1: Cable not attached properly. Action 1: Check the cable connections. the monitor screen. Cause 2: You are using an unsupported graphics card, or the device driver is downlevel. Action 2: Check that the graphics card is a supported type and that the latest level device drivers are being used (see the T221 Flat-Panel Monitor Users Guide for further information & details on how to access the web support page). The left half and the right half of the computer screen interchange. Cause 1: Cable not attached properly. Action 1: Check the cable connections. The sizes of the left half and the right half of the computer Cause 1: Cable not attached properly. Action 1: Check the cable connections. screen differ. Cause 2: The graphics card setting is incorrect. Action 2: Some graphics cards may require the video output setting changed, by using a software program associated with the graphics card. For details, refer to the user ’s manual for the graphics card. 13 P/N: 55P5776 The wrong display mode is displayed. Cause 1: The converter box is not connected to t...

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