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• When the busy station becomes free, • Lift the handset or press ANS/RLS to call the now idle station. NOTES: 1. A callback will be canceled if not answered within set a callback, your CBK key will light. 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before dialing. BUSY STATION CAMP-ON When you call another station and receive a busy signal but you wait for a callback: MANUAL CAMP-ON • Press the CAMP key or dial 45. • The called station will receive off-hook ring tone repeated every few seconds and its first available CALL button will flash green to indicate your call is waiting. • Wait for the called party to answer. • The called station must release its first call or place it on hold before answering your camp-on. NOTES: 1. If you receive No More Calls tone, that station has no available key to accept your call. Hang up or leave a message. 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing. AUTO CAMP-ON When you want to automatically camp on to a busy station without pressing the camp on button every time you call a busy station, you can set your phone for auto camp-on. • With the handset on-hook, press TRSF and then dial 110. • Dial 081 to turn on auto camp-on or 080 to turn it off. • Press TRSF to store your selection. CALLING YOUR SYSTEM OPERATOR • Dial 0 to call your system • If you want to call a specific dial that person’s extension number. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing. CALL PROCESSING SYSTEM HOLD • When you are connected to any call, press HOLD. The call will flash green at your keyset. If this call appears red at those keysets. • To take the caller off hold, press that key and the green flashing light will steady green again. Resume the conversation. NOTE: While on a call, pressing a line key, route key or flashing CALL button will automatically put your first call on hold Automatic Holdunder Customizing Your Keyset. EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot get it: • Press the HOLD button twice. The call will flash green on your keyset and this line will show a steady red light on other keysets. • To retrieve the call, press the flashing green line button or press the HOLD button a third time. NOTE: Intercom calls will always be placed on exclusive hold. REMOTE HOLD When you wish to place a call on hold at another station. Press TRSF and dial the station number (or press the appropriate DSS key). Press the HOLD key. This will place the call on system hold on an available CALL button or Line Key at the remote station and return you to dial tone. NOTES: 1. If the destination station does not have any free CALL buttons or line keys you will hear No More Calls tone and must return to the other party by pressing the TRSF key (or the RETURN soft key on a display keyset). 2. Intercom calls cannot be remote held. HOLD RECALL If you leave a call on hold longer than the hold timer, it will recall your station. The button that the call appears on will have a slow flashing amber light. • When your phone rings, lift the handset or press the ANS/RLS key to answer the recall. If you are using a 7B phone you must use the handset to talk to the calling party. • If you do not answer this recall within a pre-programmed period of time, it will go to the system operator. CONSULTATION HOLD When you are talking another extension: • Press the TRSF key; you will receive transfer dial tone. Your call is placed on transfer hold. • Dial the extension number. • Consult with the internal party. • Press TRSF to return to the outside party or hang up to transfer the call. NOTE: Repeatedly pressing the TRSF key will toggle between the outside party and internal extension. If necessary you by pressing the DROP button. RETRIEVING CALLS HELD ANOTHER STATION When a line is on hold and it appears on your keyset, press the red flashing light. When a line is on hold and it does not appear on your keyset, dial 12 plus the line number or the extension number of the station that placed the NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPK key before you begin dialing. TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways. You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without notification. • While on a call, press the TRSF key and dial an extension number or group number. Your call is automatically put on transfer hold. OR Press a DSS key or station group key. Your call is automatically put on transfer hold. • Hang up when you hear ringing (this is an unscreened or blind transfer). OR Wait for the called party to answer and advise him/her of the call and hang up. If the transfer is refused, you will be reconnected to the outside li...

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