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Make sure that items do not obstruct movement of spray arms. If necessary, clear any obstructions. Make sure holes in spray arms are not blocked. If necessary, clear holes with a pointed object and rinse under water. Strainer blocked Check strainer. Clean if necessary. Excessive foam in the machine Use only “dishwasher” detergent. Too much rinse aid in final rinse cycle. Adjust rinse aid dispenser (see page 15). Flatware incorrectly loaded Make sure items are not nested (see page 11). Clean-ability (Small particles deposited on items) Spray arms do not rotate properly Make sure that both spray arms rotate freely. Make sure that items do not obstruct movement of spray arms. If necessary, clear any obstructions. Make sure holes in spray arms are not blocked. If necessary, clear holes with a pointed object and rinse under water. Incorrect detergent use Use only correct amount of dishwasher detergent according to water hardness (see page 14) and the wash program selected. Fill dispenser only when ready to start the dishwasher. Do not use old or caked detergent. Store dishwasher detergent in dry place and in a closed container. Change the dishwasher detergent if results are still poor. Filter system Make sure filter system is clean and properly installed. Low water pressure Check that water valve is fully open. Make sure water pressure is between 20 and 120psi and flow rate is 1.0 gpm minimum. Detergent left in detergent compartment (Detergent compartment will not open) Dispenser lid blocked The lid may not be opening. Check for items blocking it. Old detergent Do not use detergent that is hard or caked in the box. Use only fresh detergent. Add detergent to dishwasher just before starting it. Spray arms do not rotate properly Make sure that both spray arms rotate freely. Make sure that items do not obstruct movement of spray arms. If necessary, clear any obstructions. Make sure holes in spray arms are not blocked. If necessary, clear holes with a pointed object and rinse under water. Use and Care Manual Problem Solving Problem Solution Guide (continued) Problem: May be caused by: What to do: Chipping or breaking of glassware Improper loading Do not overload. Load between rack prongs, not over them. Glasses loaded over prongs will not be supported and may chip or break. Make sure glassware is secure and can't come loose. Always use the top rack for delicate items. Use the crystal cycle for china. Unusual noise Improper loading Utensils may not be secure or something small may have dropped from the rack. Water may cause utensils to rattle. Make sure dishware is secure. Water left in bottom of dishwasher near filters Dishwashing cycle not complete Allow dishwasher to complete cycle. CANCEL button pressed twice in middle of cycle. Restart (page 17) or drain (page 19) dishwasher. Some water is normal Water left in strainer is normal. Dishwasher will not drain Air gap plugged Be sure the air gap is not blocked or plugged. The air gap is a vent located on top of the sink. It is connected to the dishwasher. It is required by some local codes. Drain hose Check for kink in drain hose. Filter system Be sure there is no blockage in filter system. Dishwasher will not start Blown fuse or tripped circuit breaker Replace fuse or reset circuit breaker. Remove other appliances from the circuit. Door not completely closed Push in on door handle until you hear a click. Not plugged in incorrectly Make sure plug is inserted in the wall socket or dishwasher is wired correctly. Dishwasher will not fill Door not completely closed Push in on door handle until you hear a click. Controls not set Make sure dishwasher is on (see Page 16). Water feed line blocked Make sure water feed line to dishwasher is not kinked. No water supply Make sure water valve is turned on. Water backs up in sink when dishwasher drains Garbage disposal or sink trap full Run garbage disposal to eliminate food and obstructions in sink. Make sure sink drains properly. Marks and discoloration Aluminum utensils rubbing against items during wash cycle Be sure aluminum utensils, especially light weight, foil-type pans, do not touch dishes. Yellow or brown marks Iron or manganese in water To remove spots, use a non-abrasive cleaner. Temporary solution: Pour teaspoon to tablespoon of citric acid crystals in place of the pre-wash detergent in the detergent dispenser. Follow this pre-wash with a full detergent wash. Use the heavy wash program. ...

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