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Scale can occur in different colours. Although scale is harmless, too much scale can influence the performance and durability of your kettle. Descale your kettle regularly by following the instructions given in chapter ‘Cleaning and descaling’. -Some condensation may appear on the base of the kettle.This is perfectly normal and does not mean that the kettle has any defects. -This appliance is intended to be used in household and similar applications such as: 1 staff kitchen areas in shops, offic