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The battery pack is not fully charged. Recharge the battery pack. The battery pack reached the end of its lifespan and cannot be recharged. Use another battery pack. • • • Displays 107 Symptom Explanation/Solution The TV screen or LCD display has distorted images or has stripes at the top/ bottom or on the left/right. It can occur when recording or viewing a 16:9-ratio image on a 4:3-ratio TV, or vice versa. For more details, see the display specification. • Unknown image appears on the LCD screen. The camcorder is in Demo mode. If you do not want to see Demo images, change the setting of “Demo” to “Off.” .page 92 • Unknown indicator appears on the screen. A warning indicator or message appears on the screen. .pages 104~106 • The after image remains on the LCD screen. This occurs if you disconnect the AC power adaptor or remove the battery pack before turning the power off. • The image on the LCD screen looks dark. Ambient light is too bright. Adjust the brightness and angle of the LCD. Use the LCD Enhancer function. • • troubleshooting Storage Media Symptom Explanation/Solution Memory card functions are not operable. Insert a memory card into your camcorder properly. .page 31 If you use a memory card formatted on a computer, format it again directly on your camcorder. .page 81 • • Image cannot be deleted. You cannot delete the images protected by another device. Release the protection of the image on the device. .page 71 Release the lock on the write-protect tab of the memory card (SDHC memory card, etc.), if any. .page 32 • • You cannot format the memory card. Release the lock on the write-protect tab of the memory card (SDHC memory card, etc.), if any. .page 32 Copy all important recorded files to your PC before formatting. Samsung shall not be responsible for any loss of data. (It is recommended that you copy the data to your PC or other storage media.) • • The data file name is not indicated correctly. The file may be corrupted. The file format is not supported by your camcorder. Only the file name is displayed, if the directory structure does not comply with the international standard. • • • Does not charge or operate even if the battery pack is inserted. Check whether you're using a Samsung battery pack. A non- Samsung battery pack may not be recognised properly by the camcorder. • Recording Symptom Explanation/Solution Pressing the Recording start/ stop button does not start recording. There is not enough free space to record on the the storage media. Make sure the memory card is inserted and write-protect tab is set to unlock. The internal temperature of your camcorder is unusually high. Turn off your camcorder and leave it for a while in a cool place. Your camcorder is damp and moist inside (condensation). Turn off your camcorder and leave it for about 1 hour in a cool place. • • • • The actual recording time is less than the estimated time. The estimated recording time may vary depending on contents and features used. Recording a fast-moving subject increases the bit rate and consequently the amount of storage space required for the recording, which can lead to a shorter available recording time. • • The recording stops automatically. There is no more free space for recording on the storage media. Back up important files on your PC and format the storage media or delete the unnecessary files. If you frequently record or delete files, the performance of the built-in memory will deteriorate. In this case, reformat the built-in memory. If you use a memory card with a low writing speed, the camcorder automatically stops recording the videos and the corresponding message appears on the LCD screen. • • • When recording a subject illuminated by bright light, vertical lines appear. The camcorder is unable to record these levels of brightness. • troubleshooting Symptom Explanation/Solution When the screen is exposed to direct sunlight during recording, the screen turns red or black for an instant. Do not leave the camcorder with the LCD screen exposed to direct sunlight. • During recording, the date/time does not display. “Date/Time Display” to on. .page 85• The beep sound is not heard. Set the "Beep Sound" to “On.” The beep sound is temporally off while recording videos. When the Audio/Video cable jack is connected to the camcorder, the beep sound will automatically turn off. • • • There is a time difference between the point where you press Recording start/ stop button and the point where the recorded video starts/stops. On your camcorder, there may be a slight time delay between the point when you press Recording start/stop button and the actual point where the recorded video starts/stops. This is not an error. • The recording stops. The internal temperature of your camcorder is unusually high. Turn off your camcorder and leave it for a while in a cool place. Your camcorder is damp and moist inside (condensation). Turn off your camcorder and leave it for about 1 hour in a cool place. • • You cannot rec...
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