Replacing A PC Of The Same Specification
Restore the client operating system and configuration, including account
details and access rights to HP SureStore AutoBackup, and also restore all the
data from CD. This is the normal option if the protected computer is working
remotely and only has a dial-up connection to the network.
Note 1 - Restoring Individual Data Files: If you include all the data on the
CD-ROM set, the user will be able to use the cdviewer.exe program on the
CD-ROM to browse the data files and restore individual files or folders from the CD.
See Replacement PC-Different Specification for further details.
Note 2 - Disk Configuration Changes: If the disk configuration (for example drive
letters) has changed on the replacement PC, the restore will complete successfully,
but the next backup will fail when the software detects a configuration change. The
user should re-install from the existing computer backup account so that the new
drive information can be mapped.
Note 3 - Recreating Utility/Hibernation Partitions: Some desktop PCs have a
"utility" partition that contains OEM system-specific utilities to diagnose your PC
hardware. Likewise, some notebook PCs (notably HP and Dell models) may have a
"hibernation" partition that is used to store the contents of the PC's memory when
you put the notebook PC into hibernation mode. These "utility" and "hibernation"
partitions are NOT protected by the HP SureStore AutoBackup system (as they are
hidden from the operating system).
If you want to recover "utility" or "hibernation" partitions, that have either been
corrupted or are missing, you will need to manually create these partitions, using the
OEM system recovery CD-ROMs supplied with your PC, BEFORE you run the HP
SureStore AutoBackup Disaster Recovery process. You will probably not be able to
recreate these partitions after the Disaster Recovery has been performed.
It should be emphasised that if you do not create these partitions, it will not affect the
disaster recovery process as such, but manual creation of "utility" or "hibernation"
partitions (if they were present on the original configuration but had become
corrupted or were deleted) are necessary to bring the PC back to the same
functionality as before.
Note 4 - Hibernation Files: Some notebook PCs (for example: Toshiba, Compaq,
IBM) use a hibernation FILE instead of the hibernation partition discussed in Note 3.
If a hibernation file is present, it must be excluded from the backup or two potential
problems can be encountered. First, the hibernation function after a disaster recovery
may not work correctly (until the user manually deletes the hibernation file, and it is
then regenerated). Secondly, if a hibernation file is present, its contents (that is, the
contents of the RAM at that time) will change completely each time the laptop is put
into hibernation mode. This will cause 100MB plus of data to be backed up
unneccessarily each time a backup is run.
In most cases, the administrator will not have to do anything to cope with hibernation
files - the HP SureStore AutoBackup is automatically configured to exclude
hibernation files by default from a range of current laptop systems. These include
"toshiber.dat" (Toshiba), "hibrn8.dat" (Compaq), "save2dsk.bin" and "pm_hiber.bin"
(IBM) and also the Win2k file "hiberfil.sys". The files are automatically regenerated
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