KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0000 or later KX-TDE600: PGMPR Software File Version 2.0000 or later Document Version: 2008-10 Model No. KX-TDE100 KX-TDE200/KX-TDE600 Feature Highlights Feature Highlights IP CommunicationThis PBX supports IP communication usinga variety of IP telephones, such as the KX-NT300series with Self Labeling and/or Bluetooth wireless headsets, and SIP Extensions (SIP Hardphone/SIP Softphone). RSIP ExtensionIP SoftphoneIP ProprietaryTelephone IP SoftphoneYou can install a software-based telephone(Panasonic IP Softphone) on your PC to makeand receive calls using Internet Protocol (IP) and access PBX features without a wiredIP Proprietary Telephone. Consult your dealer Consult your dealer This PBX supports the use of cellular phones with the PBX. Cellular phones can make and receive calls as if they were registeredextensions. Cellular Phone Features This PBX optionally supports a Portable Station(PS) system. PSs can be used in the PBX with other wired telephones. Wireless System Consult your dealer 1.3.78 Wireless XDP Parallel Mode (Page 145) A Panasonic telephone that is equipped witha Navigator Key/Jog Dial and a display helpsyou to access desired features easily. Also, youwill be informed of the arrival of an incoming callor a message waiting by the lamp if it is equipped. Easy OperationENTERNavigator KeyJog DialMessage/Ringer Lamp You can set incoming calls to be redirected to your message box to let callers leave voicemessages when you are unable to answerthe phone. Simplified Voice MessageHello, thisis 204. Pleaseleave your message. 1.1 Before Operating the Telephones 1.3.64 SVM (Simplified Voice Message) (Page 20) (Page 120) Operating Manual Document Version 2008-10 Feature Highlights This PBX supports Voice Processing Systems (VPS) with an ACD Report Server. In additionto VPS features, the ACD Report Serverprovides you with a variety of features, such as monitoring, reporting, and creating performancegraphs, to manage call information efficiently. ACD Report Server(KX-NCV200) Jack5Nick5John7 This application allows you to use your PC toaccess PBX features, providing advanced call handling capabilities to ensure that each call is handled efficiently. PC(Client) PC(Client) PA ServerPhone Assistant (PA) Consult your dealer Consult your dealer This PBX offers a built-in Call Center feature called Incoming Call Distribution (ICD) Group. Incoming calls to an ICD Group can be queuedor redirected to a preprogrammed destination, answered in order of priority and monitored bya supervisor extension. QueuingCustomersICD GroupCall Center 1.3.35 ICD GROUP FEATURES (Page 90) Document Version 2008-10 Operating Manual Feature Highlights In This Manual, • The following abbreviations are used: APT ® Analog Proprietary Telephone Display PT ® Proprietary Telephone with a Display DPT ® Digital Proprietary Telephone IP-PT ® IP Proprietary Telephone PS ® Portable Station PT ® Proprietary Telephone SIP Extension ® Session Initiation Protocol Extension SLT ® Single Line Telephone • The illustrations of the PBX are based on the KX-TDE200. • The following icons are used frequently. ConditionsHints!!!! Notice • This PBX supports SIP (Session Initiation Protocol) Extensions. However, some PBX features may not be available for SIP Extensions, depending on your telephone type. • Under power failure conditions, the connected telephones may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. • Prior to connection of this product, please verify that the intended operating environment is supported. Satisfactory performance cannot be guaranteed for the following: – interoperability and compatibility with all devices and systems connected to this product – proper operation and compatibility with services provided by telecommunications companies over connected networks NOTES • This manual provides basic information on how you can access commonly used PBX functions with proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and DSS Consoles. For detailed information about each feature or setting, refer to the Feature Manual or PC Programming Manual. • In this manual, several kinds of PTs appear, as follows: – IP Proprietary Telephone (IP-PT) – Digital Proprietary Telephone (DPT) – Analog Proprietary Telephone (APT) – Proprietary Telephone with a Display (Display PT) "PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports specific PTs, such as IP-PTs, the available telephone types are clearly indicated. • IP-PTs/SIP Extensions may become busy and you may not be able to make or receive calls, depending on the network status. • The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, refer to the PC Programming Manual or PT Programming M...