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By default, all extensions are assigned to this class of service. Classes of Service 1-8 can be modified to allow and restrict access to specific features. The following table shows the features that can be enabled/disabled for station classes of service. Table 3-1. Station Classes of Service Class of Service Features Number Feature 1 Dial Tone On/Off (#50) 2 Head/Handset Exchange (#51) 3 BGM On/Off (#53) 4 Absence Message Set/Reset (71) 5 Call Forward Set/Reset (72) 6 Do Not Disturb (73) 7 Station Lockout (74) 8 Park Hold (75) 9 Park Pick Up (76) 10 Meet Me Answer (77) 11 UNA Pickup (78) 12 Direct Pickup (79) 13 Group Pickup (70) 14 Tone/Voice Mode (1) 15 Message Waiting Set (2) 16 Busy Override (4) 17 Call Waiting (3) 18 Offhook Voice Announce (5) 19 Central Office Call Queuing (2) DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page 3-45 Chapter 3. System Features Section 700 - Operation 20 SLT Transfer (8) 21 Call Forwarding--Outside (720, 721, 722, 724) (CPC AII and CPC-B Version 7.0 or higher) Call Forwarding--External (723) ( CPC-A and CPC-AII/CPC-B Versions prior to 7.0) Note: Call forwarding -- External (723) only allows external call forwarding for internal calls. Related Programming • FF1 (System): Extension Class Of Service Setting • FF3 (Extension): Extension Class of Service Assignment Considerations • Some features that are in use at the time they are disabled from the Class of Service cannot be cancelled. For instance, if background music is turned on at a phone at the time background music is disabled from the class of service, the background music at the phone cannot be turned off. Make certain that features are not in use when removed from a class of service. (If a feature is accidentially left active, simply reenable the feature in the class of service and turn off the feature.) Station Hunting (All Versions) Station hunting allows calls to be automatically transferred among a preselected group of phones. When a call terminates to a busy extension in a hunt group, the call automatically transfers to another extension in the group. If the second extension is busy, the call automatically transfers to another member of the group. Several methods of station hunting are available. The CPC version determines which methods are available. Page 3-46 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Section 700 - Operation Chapter 3. System Features Section 700 - Operation Chapter 3. System Features (CPC-A; CPC-B Versions Prior to 2.0) Description CPC-A and CPC-B Versions prior to 2.0 provide terminal and circular hunt groups. Terminal Hunt Groups With terminal hunt groups, a call must ring at the first extension in the group in order for hunting to be invoked. If the first extension of the hunt group is busy, the call automatically transfers to the next extension in the group. If that extension is busy, the call continues to hunt through the group. The order in which the call hunts is determined by how the group is programmed. Up to eight extensions can be placed in the group, and calls will always hunt from member 1, to member 2, to member 3, and so on. If desired, another hunt group can be designated to receive calls should all the members of the original group be busy or not answer. A pilot number must be designated as the first extension in a terminal hunt group. A pilot number is a fictitious extension number that, when dialed, starts the hunting process through the group. In CPC-A and CPC-B Versions prior to 2.0, a pilot number can be provided by adding a resistor to an analog port. See “Hardware Requirements” for details. Circular Hunt Groups With circular hunting, hunting is initiated by calling any extension in the group. If the called extension is busy, the call will hunt through the next members of the group until the end of the hunt group is reached. If the call reaches the end of the group without reaching an idle extension, it will transfer back to the first member of the group until one full circle is completed. If desired, another hunt group can be designated to receive calls should all the members of the original group be busy. Related Programming • FF4 (Ringing and Hunt Groups): Hunt Group Member Table • FF4 (Ringing and Hunt Group): Call Next Hunt Group DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page 3-47 Chapter 3. System Features Section 700 - Operation • FF4 (Ringing and Hunt Groups): Terminal/Circular Hunt Groups • FF4 (Ringing and Hunt Groups): Ringing Assignments (all) Hardware Requirements • A pilot number can be provided by installing a 2 watt 450 Ohm resistor on the analog port that will be dialed to initiate station hunting. The resistor is placed across the tip and ring of the designated analog port. The resistor will “busy” the port. When the busy pilot number is called, the call will hunt through the other extensions in the group. Considerations • Eight Station Hunt Groups can be programmed; a single Hunt Group can contain up to eight extensions, including the p...