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instead of my document. You can try to capture the output to a file and view the results with Ghostscript (gv or ghostview will allow you to do so interactively) and see if you get error messages. However, since the application is at probably fault, contact your software vendor to inform them of the issue. 5 SOLVING PROBLEMS 5.21 5.22 SOLVING PROBLEMS 6 This chapter includes: • 6 This chapter includes: • Printer Specifications • Paper Specifications Specifications Printer Specifications Item Specifications and Description Model Name ML-2010 (SP20MPU) Print Speed a Up to 20 ppm in A4 (22 ppm in Letter) Resolution 1200 x 600 dpi First Printing Time 10 seconds (from Ready) Warmup Time 30 seconds Power Rating AC 110 - 127 V (USA, Canada) / 220 - 240 V (Others), 50 / 60 Hz Power Consumption 320 W average during operation / Less than 6 W in sleep mode Acoustic Noise b Stand by: Less than 35 dB; Printing: Less than 53 dB Sleep mode: Background noise Toner Supply Single cartridge Toner Cartridge Life c 3,000 pages at ISO 19752 5% coverage (Ships with 1,000 pages Starter Toner Cartridge) Duty Cycle Monthly: Up to 5,000 pages Weight 5.8 Kg (including Toner Cartridge) Package Weight Paper: 1.2 kg Plastic: 0.2 kg External Dimensions (W x D x H) 358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 in. Operating Environment Temperature:10 ~ 32 °C / 50 ~ 90 °F; Humidity: 20 ~ 80 % RH Emulation SPL (Samsung Printer Language) Random Access Memory (RAM) 8 MB (non expandable) Fonts Windows font Interface USB 1.1 (Compatible with USB 2.0) OS Compatibility d Windows 98/Me/2000/XP, Macintosh 10.3, Various Linux OS a. Print speed will be affected by Operating system used, computing performance, application software, connecting method, media type, media size and job complexity. b. Sound Pressure Level, ISO 7779. c. The number of pages may be affected by operating environment, printing interval, media type, and media size. d. Please visit to download the latest software version. 6.2 SPECIFICATIONS Paper Specifications Overview Your printer accepts a variety of print materials, such as cut- sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content, are important factors affecting the printer’s performance and the output quality. Paper that does not meet the guidelines outlined in this User’s Guide can cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the printer. Notes: • Some paper may meet all of the guidelines in this guide and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of paper, ensure the paper meets the requirements specified in this User’s Guide. 6 Caution: Using paper that does not meet these specifications may cause problems, requiring repairs. These repairs are not covered by the Samsung warranty or service agreements. SPECIFICATIONS 6.3 Supported Sizes of Paper Size (mm/in.)a Weight Capacityb Plain paper Letter (216 x 279/8.5 x 11) • 16 to 24 lb A4 (210 x 297/8.3 x 11.7) (60 to 90 g/m2 A5 (148 x 210/5.8 x 8.2) Executive (184 x 267/7.25 x 10.5) Legal (216 x 356/8.5 x 14) JIS B5 (182 x 257/7.2 x 10.1) ISO B5 (176 x 250/6.9 x 9.8) bond) for the tray with multi-pages feeding • 16 to 43 lb (60 to 165 g/m2 bond) for the tray with single page • 150 sheets of 20 lb (75 g/m2 bond) paper for the tray • 1 sheet of paper for the tray or manual tray A6 (105 x 148/4.1 x 5.8) feeding and the Oficio (216 x 343/8.5 x 13.5 ) manual tray Folio (216 x 330/8.5 x 13) Envelopes c No.10 (105 x 241/4.1 x 9.5) DL (110 x 220/4.3 x 8.7) C5 (162 x 229/6.4 x 9) C6 (114 x 162/4.5 x 6.4) Monarch (98 x 191/3.9 x 7.5) 75 to 90 g/m2 1 sheet of paper for the manual tray Labels Letter (216 x 279/8.5 x 11) A4 (210 x 297/8.3 x 11.7) 120 to 150 g/m2 Transparency films Letter (216 x 279/8.5 x 11) A4 (210 x 297/8.3 x 11.7) 138 to 146 g/m2 Card stocks Post Card (101.6 x 152.4/4 x 6) 90 to 163 g/m2 Minimum size (custom, 76 x 127/3 x5) 16 to 43 lb (60 to 165 g/m2 bond)Maximum size (Legal) a. The printer supports a wide range of media sizes. b. Capacity may vary depending on print materials’ weight and thickness, and environmental conditions. c. Smoothness: 100 to 250 (Sheffield) Note: You may experience jams when using print materials with a length of less than 127 mm (5 in.). For optimum performance, ensure that you are storing and handling the paper correctly. Please refer to “Printer and Paper Storage Environment” on page 6.7. 6.4 SPECIFICATIONS Guidelines for Using Paper For the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type...
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