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Refer to the disconnection procedure in the connection chapter if you are unsure of how to do this. 41 41 11.3 ‘Hard Drive’ or ‘Windows Device’?11.3 ‘Hard Drive’ or ‘Windows Device’? If your Archos™ 204 is seen as a hard drive, then you simply need to drag the A204.AOS file onto this icon, and Windows® will place the file into the top most directory (root) of the Archos™ 204. It should not be placed inside any folder within your Archos™ 204. Once this file is copied, safely disconnect (refer to the chapter on Connecting/Disconnecting) the Archos™ 204 from the computer. If your Archos™ 204 is seen as a Windows® Device, then you will have to open the Archos™ 204 Device in Windows® Explorer and drop the A204.AOS into the Data folder (not the Media folder). If there is already an older version of the A204.AOS file on your Archos™ 204, Windows® will ask if you want to overwrite the current file. Click on Yes. Disconnect the Archos™ 204 from your computer. 11.411.4 Activate the UpdateActivate the Update On your Archos™ 204, go to Setup > System and select the [Update Firmware] line. Click ENTER. You will prompted to power the Archos™ 204 by either the USB cable connected to a turned-on computer, or the optional adapter/charger. The Archos™ 204 will now locate the update file and install it. A message will appear asking you to unplug the USB cable (if that is how you powered it) and then click on any button to restart the device. You can go to Setup > System to verify the new OS has been installed by looking at the version number there. Warning! Never unplug the USB cable or DC-in adapter while the update is in progress. This can causepermanent damage to the unit. 41 11.3 ‘Hard Drive’ or ‘Windows Device’?11.3 ‘Hard Drive’ or ‘Windows Device’? If your Archos™ 204 is seen as a hard drive, then you simply need to drag the A204.AOS file onto this icon, and Windows® will place the file into the top most directory (root) of the Archos™ 204. It should not be placed inside any folder within your Archos™ 204. Once this file is copied, safely disconnect (refer to the chapter on Connecting/Disconnecting) the Archos™ 204 from the computer. If your Archos™ 204 is seen as a Windows® Device, then you will have to open the Archos™ 204 Device in Windows® Explorer and drop the A204.AOS into the Data folder (not the Media folder). If there is already an older version of the A204.AOS file on your Archos™ 204, Windows® will ask if you want to overwrite the current file. Click on Yes. Disconnect the Archos™ 204 from your computer. 11.411.4 Activate the UpdateActivate the Update On your Archos™ 204, go to Setup > System and select the [Update Firmware] line. Click ENTER. You will prompted to power the Archos™ 204 by either the USB cable connected to a turned-on computer, or the optional adapter/charger. The Archos™ 204 will now locate the update file and install it. A message will appear asking you to unplug the USB cable (if that is how you powered it) and then click on any button to restart the device. You can go to Setup > System to verify the new OS has been installed by looking at the version number there. Warning! Never unplug the USB cable or DC-in adapter while the update is in progress. This can causepermanent damage to the unit. 42 12 1122 roubleshooting T TTroubleshooting 12.1 USB Connection issues 12.1 USB Connection issues Problem: I cannot get my Archos™ 204 to be recognized by the computer or it asks for a driver. Solutions: • If you are running an operating system other than Windows® XP (Service Pack 1 minimum) with Windows Media® Player 10 or higher, the USB Port setting should be set to ‘Hard Drive’. Go to Setup > System > USB Port and set it to ‘Hard Drive. Only Windows® XP (Service Pack 1 or higher) with Windows Media® Player 10 or higher will allow for the USB Port ‘Windows Device’ setting. • Shut off and reboot the computer and the Archos™ 204 and then try connecting again in the preferred order enumerated in the Chapter Connecting your Archos™ 204 to your computer. • If using a USB hub, try connecting without using the hub (some hubs are not powered and may not work with the Archos™ 204). • If using a USB port in the front of your computer, try a USB port in the back. Front USB ports are often from non-powered hubs. • Do not connect to a USB port repeated through a keyboard. • If using a laptop computer and a docking station, try connecting without the docking station. • Macintosh® users must update to OS 10.3.9 or higher. • (Hard Drive mode) If the Files Allocation Table (FAT) gets corrupted, the Archos™ 204 may not show up in Windows XP for over one minute, and then it comes up as local drive. Use DOS Utility ChkDsk as shown below. • (Hard Drive Mode) Windows® XP may recognize the Archos™ 204 hard drive but yet not assign a drive letter to it. Right click on My Computer and select Manage. Then select Storage, then Disk Management. Within this window you may see the hard drive and be able to assign a drive letter...