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If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that the batteries are inserted properly and that they are charged. . If you have connected an audio cable to the headphones jack, disconnect the cable. . If the computer is powered by battery, check that the battery pack is properly installed and charged. . If you are using an application that has its own volume control, check that the volume is turned up. . Check the volume controls in Windows. 168168nN Troubleshooting Troubleshooting Sound (Microphone) My microphone does not work If you are using an external microphone, check that the microphone is plugged into the microphone jack correctly. My microphone volume is too high or too low Proceed as follows to adjust the volume. 1 Click Start and then Control Panel. The Control Panel window appears. 2 Click Sounds, Speech, and Audio Devices and then Sounds and Audio Devices. 3 Click Volume under Sound recording on the Audio tab. 4 See if the Select check box for Microphone Balance is selected. If not, click the check box. 5 Move the slider up or down to adjust the volume. 6 If the volume is still too high or too low, select Advanced Controls from the Options menu. The Advanced button appears for Microphone Balance. 7 Click the Advanced button and select/deselect Microphone Boost or +20db Gain under Other Controls to adjust the volume. 169169nN Troubleshooting Troubleshooting Floppy Disks My USB floppy disk drive cannot write to a floppy disk . The floppy disk is write-protected. Disable the write-protect feature or use a floppy disk that is not write-protected. . Check that the disk is properly inserted into the floppy disk drive. . Your disk may be corrupt. Try to insert another floppy disk. The optional USB floppy disk drive is not recognized as drive A To set the floppy disk drive to A 1 Turn the system power on. 2 Connect the floppy disk drive. 3 Select Control Panel from the Start menu. 4 Click Performance and Maintenance. 5 Click System. 6 Select the Hardware tab, then click Device Manager. 7 Select Universal Serial Bus controllers, then Y-E Data USB Floppy. 8 From the Action menu, click Uninstall. 9 Keep clicking OK until the Confirmation of deletion of device message appears. 10 Select Scan for hardware changes from the Action menu. The floppy disk drive is recognized as drive A. 170170nN Troubleshooting Troubleshooting Printers . Make sure that the printer driver supports Windows XP. Ask the manufacturer of your printer for the driver that supports Windows XP. . If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may enable printing. Proceed as follows: 1 Click Start and then Control Panel. 2 Click the Printers and Other Hardware icon. 3 Click the Printers and Faxes icon. 4 Right-click the printer to select Properties. 5 Click the Ports tab. ...

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