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If you have created other partitions (for example, a D: drive), those partitions will remain intact and any information on them will not be affected. NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery DVDs/media” on page 67. To recover using the utilities on your computer’s internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If your system offers a choice of Windows® 7 32-bit or 64-bit operating system, select one at this time. If not, skip to step 4. Getting Started Getting Started Recovering the Internal Storage Drive A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 66 66 66 Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process. Be sure to save your work to external media before proceeding. 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Creating recovery DVDs/media NOTE To purchase an optional external optical drive, visit the Toshiba Web site at accessories.toshiba.com. Depending on your system configuration, you may be able to copy the internal storage drive recovery files to DVDs/media, which gives you the ability to recover your system if the recovery files have been deleted from your internal storage drive or if you have replaced your computer’s internal storage drive. Getting Started Getting Started Recovering the Internal Storage Drive NOTE The system will prompt you to insert several blank DVDs to copy the internal storage drive recovery files. If your optical disc drive is not a writable drive, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777; outside the United States it is (949) 859-4273. To create recovery DVDs/media: 1 Connect an optional ext...

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