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(Sample Image) TOSHIBA Touch and Launch Settings window In the Corner Assignment section, you can change the icons you see at the four corners of the TOSHIBA Touch and Launch window using the drop-down list boxes. The icons are referred to as tables in the TOSHIBA Touch and Launch Settings dialog box. The TouchPad settings button allows you to define how sensitive the TouchPad will be to your finger on the TouchPad before it activates the TOSHIBA Touch and Launch window. The Window settings button allows you to control the size and transparency of the TOSHIBA Touch and Launch window. TOSHIBA Utilities 165 TOSHIBA Touch and Launch Utility The Option button allows you to define how folders will open, define visual effects, and control when to show help. A list of tables appears in the Table section of the TOSHIBA Touch and Launch Settings window. These are the same items (icons) you can choose in the Corner Assignment section of the TOSHIBA Touch and Launch Settings. As you select a table, the Settings button may become active. Not all tables have settings. The New Table button allows you to create a new table. The Delete button deletes the selected table. Disabling or enabling TOSHIBA Touch and Launch You can set or clear the Disable TOSHIBA Touch and Launch check box in the TOSHIBA Touch and Launch Settings window to disable or enable this feature. You can also use the TOSHIBA Touch and Launch icon on the system tray. Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Your program stops responding. If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs. 166 If Something Goes Wrong 167 Problems that are easy to fix To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once). The Windows Task Manager window appears. 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task. To power off your computer, do one of the following: If you are not connected to a domain server: 1 Click Start, Turn Off Computer. The Turn off computer window appears. 2 Click Turn Off. The computer turns off. If you are connected to a domain server: 1 Click Start, Shut down. The Shut Down window appears. 2 Select Shut down from the drop-down list. 3 Click OK. The computer shuts down completely. If Something Goes Wrong 168 Problems when you turn on the computer Your program performs an illegal operation. If you receive the message, “Your program has performed an illegal operation,” close the window and continue working. If it happens again, record the details of the message and consult the software manufacturer. To record the details: 1 Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl + C to copy the text to the clipboard. 3 Open Notepad (click Start, All Programs, Accessories and then click Notepad). 4 Press Ctrl + V to paste the details into Notepad. 5 Add a paragraph break and type some notes describing what you were doing when you received the message and how the error can be reproduced. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power switch for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the on/off indicator. If the indicator is glowing, the computer is on. If Something Goes Wrong 169 Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source. The computer starts but when you press a key nothing happens. Veri...

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