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Color Overview | Installation | OSD Mode | | Uninstall | Troubleshooting Calibration Troubleshooting • MagicTune may not work in case monitor is replaced or driver of graphic card is updated while MagicTune is operating. If so, please restart the system. Check when MagicTune does not function properly. * MagicTune feature is found only on PC (VGA) with Window OS that supports Plug and Play. * To check whether your PC is available for MagicTune feature, follow the steps below (When Windows is XP); Control Panel -> Performance and Maintenance -> System -> Hardware -> Device Manager -> Monitors -> After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware. • Visit the MagicTune website for technical support for MagicTune, FAQs (questions and answers) and software upgrades. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call, the phone number on the Information section or contact your dealer. Symptom Check List Solutions No images on the screen. I cannot turn on the monitor. Is the power cord connected properly? Can you see "Check Signal Cable" on the screen? If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen. Can you see "Not Optimum Mode" "Recommended mode 1280 x 1024 60Hz" on the screen? There is no image on the screen. Check the power cord connection and supply. Check the signal cable connection. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Display Modes) Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle. Adjust the maximum resolution and frequency that the monitor can properly handle. If the display exceeds SXGA or 75Hz, a "Not Optimum Mode. Recommended mode 1280 x 1024 60Hz" message is displayed. If the display exceeds 85Hz, the display will work properly but the "Not Optimum Mode. Recommended mode 1280 x 1024 60Hz" message appears for one minute and then disappears. Please change to the recommended mode during this one-minute period. (The message is displayed again if the system is rebooted.) The monitor is in PowerSaver mode. The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD. The screen shows strange colors or just black and white. The screen suddenly has become unbalanced. The screen is out of focus or OSD cannot be adjusted. LED is blinking but no images on the screen. There are only 16 colors shown on the screen. The screen colors have changed after changing the video card. There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found". Is the power indicator on the monitor blinking at 1 second intervals? Is the screen displaying only one color as if looking at the screen through a cellophane paper? Have the screen colors become strange after running a program or due to a crash between applications? Has the video card been set properly? Have you changed the video card or the driver? Have you adjusted the resolution or frequency to the monitor? Have you adjusted the resolution or frequency on the monitor? Is the frequency properly adjusted when checking the Display Timing on the menu? Have the Windows colors been set properly? Has the video card been set properly? Have you installed the monitor driver? See the video card manual to see if the Plug & Play (VESA DDC) function can be supported. press a key on the keyboard to activate the monitor and restore the image on the screen. Check the signal cable connection.Make sure the video card is fully inserted in it's slot. Reboot the computer. Set the video card by referring to the video card manual. Adjust screen image position and size using the OSD. Adjust the resolution and frequency at the video card. (Refer to the Preset Display Modes). Adjust the resolution and frequency of the video card. (Refer to the Preset Display Modes). Adjust the frequency properly by referring to the video card manual and the Preset Display Modes. (The maximum frequency per resolution may differ from product to product.) Windows ME/2000/XP: Set the colors properly at the Control Panel > Display > Settings. Set the video card by referring to the video card manual. Install the monitor driver according to the Driver Installation Instructions. Install the monitor driver according to the Driver Installation Instructions. Check the following items if there is trouble with the monitor. 1. check if the power cord and the video cables are properly connected to the computer. 2. Check if the computer beeps more than 3 times when booting. (If it does, request an afte...