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NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, OpenManage, Latitude, OptiPlex, and Dell Precision are trademarks of Dell Inc.; Intel is a trademark of Intel Corporation in the U.S. and other countries; Altiris is a registered trademark of Altiris Inc.; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. June 2008 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 7 CIM Overview . . . . . . . . . . . . . . . . . . . . . . . 7 WMI Overview . . . . . . . . . . . . . . . . . . . . . . . 8 Data Sources Used by OMCI. . . . . . . . . . . . . . . . 8 OMCI Architecture . . . . . . . . . . . . . . . . . . . . . 9 Features . . . . . . . . . . . . . . . . . . . . . . . . . 11 CIM 2.6 Schema Support . . . . . . . . . . . . . . 11 Dell LegacySelect 2.0 Support . . . . . . . . . . . 11 Remote Boot Device Select . . . . . . . . . . . . 12 WMI Security . . . . . . . . . . . . . . . . . . . . 12 Event Reporting . . . . . . . . . . . . . . . . . . . 12 Remote Shutdown . . . . . . . . . . . . . . . . . 13 Remote Wake-Up Configurability. . . . . . . . . . 13 WfM Version 2.0 Compliance. . . . . . . . . . . . 13 What's New . . . . . . . . . . . . . . . . . . . . . . . 13 Supported Operating Systems . . . . . . . . . . . . . . 14 Latest Updates . . . . . . . . . . . . . . . . . . . . . . 14 Other Dell Documents You Might Need . . . . . . . . . 15 Other Resources Which Might Be Of Interest. . . . . . 15 Obtaining Technical Assistance . . . . . . . . . . . . 15 Contents 2 Installing Dell™ OpenManage™ Client Instrumentation . . . . . . . . . . . . . . 17 User Account Control in Windows Vista . . . . . . . . 18 Local Installation. . . . . . . . . . . . . . . . . . . . . 19 Installing the Client . . . . . . . . . . . . . . . . . 19 Uninstalling the Client. . . . . . . . . . . . . . . . 20 Silent Installation . . . . . . . . . . . . . . . . . . . . 21 Installing the Client in the Silent Mode . . . . . . . 21 Performing a Complete Installation in Silent Mode . . . . . . . . . . . . . . . . . . . . . 21 Performing a Custom Installation in Silent Mode . . . . . . . . . . . . . . . . . . . . . 21 Upgrading the Client in Silent Mode . . . . . . . . 22 Uninstalling the Client in Silent Mode . . . . . . . 22 Administrative Installation . . . . . . . . . . . . . . . 23 3 Windows Management Instrumentation . . . . . . . . . . . . . . . . . . . . 25 WMI Overview . . . . . . . . . . . . . . . . . . . . . . 25 WMI Security. . . . . . . . . . . . . . . . . . . . . . . 25 Retrieving Dell Information With SMS 2.0. . . . . . . . 26 WMI Scripts . . . . . . . . . . . . . . . . . . . . . . . 28 Contents 4Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Overview . . . . . . . . . . . . . . . . . . . . . . . . . 31 ASF Alerting . . . . . . . . . . . . . . . . . . . . . . . 32 WMI Alerting. . . . . . . . . . . . . . . . . . . . . . . 32 5 Component Descriptions . . . . . . . . . . . . . 39 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . 45 Wakeup on LAN . . . . . . . . . . . . . . . . . . . . . 45 Remote Connection to WMI and Remote BIOS Update . . . . . . . . . . . . . . . . . . . . . . . 45 Installation Problems . . . . . . . . . . . . . . . . . . 48 A Sample Scripts and BIOS Settings . . . . . 49 WMI Sample Scripts. . . . . . . . . . . . . . . . . . . 49 Clear Chassis Intrusion Status . . . . . . . . . . . 49 Disable Desktop Messages for All Alerts . . . . . 51 Remote System Shutdown . . . . . . . . . . . . . 54 Remote System Restart . . . . . . . . . . . . . . . 56 Remote BIOS Update . . . . . . . . . . . . . . . . 58 Enabling PXE Boot on the Next Reboot . . . . . . 61 Enabling Wakeup on LAN . . . . . . . . . . . . . 63 Retrieving Service Tag, Asset Tag, and BIOS Revision. . . . . . . . . . . . . . . . . . . . 65 Changing BIOS Password . . . . . . . . . . . . . 68 BIOS Settings Supported in OMCI 7.6 . . . . . . . . . . 70 Contents Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Contents Introduction The Dell™ OpenManage™ Client Instrumentation (OMCI) software enables remote management application programs to access client system information, monitor the client system status, or change the state of the client system; such as shutting it do...