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Coffee too coarse. Grind the coffee to a finer texture or change brands of espresso coffee to a finer grind. Espresso does not have any Not enough coffee in filter. See "Preparing an espresso" Crema. p14. Handle comes off during brewing. Coffee tamped too hard. Tamp the coffee grounds lighter. Coffee grind is too fine. Change to a coarser grind of coffee. Filter handle is not attached correctly, Ensure the handle is firmly positioned or has not been tightened sufficiently. onto the brewing head. See "Preparing an espresso" pg14. Top edge of filter is not free of coffee Clean around the edge of the filter and granules. wipe the brewing head clean of coffee. The brewing head is dirty. Wipe brewing head with a damp cloth. The brewing head is defective. Contact a Sunbeam Service Centre. Brew head rubber seal is warn or Contact a Sunbeam Service Centre. damaged. Coffee is too cold. Cups, filter and filter hand are cold. Pre-heat cups, filter, handle and filter. See "Functions of your Cafe Latte" page 14. If making a cappuccino or latte Ensure that milk is heated properly the milk may not be heated enough. during texturing, but be sure not to boil the milk. See "Easy steps for frothing milk" pg 12. No steam from the steam nozzle. Steam nozzle is blocked. See "Care & Cleaning" pg17. Not enough froth when texturing Milk is not fresh. Ensure the milk is fresh. Milk temperature is too warm. Ensure that the milk is well refrigerated before use. Frothing jug. For best frothing results use a stainless steel jug and if possible refrigerate or run the jug under cold water before use. Steam nozzle is blocked. See "Care & Cleaning" pg17. Milk has been boiled. Start again with fresh, chilled milk. The milk is making bubbles Ensure that the froth attachment rather than frothing. is correctly positioned on the steam nozzle. The tip of the steam nozzle or frothing attachment should be positioned just below the surface of the milk. Trouble Shooting guide (continued) Uneven cup filling. Uneven tamping or obsruction in the Ensure coffee is tamped evenly pouring spouts. and check that there is nothing obstructing the pouring spouts. Uneven cup filling. Defective baffle in filter handle. Contact a Sunbeam Service Centre. Espresso tastes burnt. Type of coffee being use. Experiment with different brands of coffee. Appliance has not been rinsed Run a reservoir full of water properly after descaling. through the machine before making another coffee. Pump makes an unusually No water in reservoir. Fill the water reservoir. load noise. Water reservoir not correctly Replace the water reservoir positioned. firmly into the unit. Machine does not operate. Brewing filter may be blocked. Remove filter holder and clean brewing head. See "Care & Cleaning" pg17. Machine blocked by scale See “Descaling the espresso build up. machine” pg 19. Please contact Sunbeam directly on Freecall 1800 025 059, if this guide does not solve your query. We have experienced staff on hand to assist, Monday to Friday. Trouble Shooting guide (continued) Recipes ESPRESSO (SHORT BLACK) Espresso is a concentrated, full bodied coffee with a stable layer of cream on top – known as ‘crema’. An espresso is the foundation of all cafe coffee. Variations are achieved by adding different amounts of milk and froth. • 90mL espresso glass or demitasse cup • single espresso (30-35mL) LONG BLACK A standard espresso with hot water, served in a regular coffee cup or mug. The hot water is added first so that the ‘crema’ is maintained. • 190mL cup • hot water (to taste) • single or double espresso MACCHIATO Macchiato, Italian for ‘to stain or mark’. Traditionally served as a standard espresso with a dash of milk and a small dollop of froth into the middle of the ‘crema’. • 90mL espresso glass or demitasse cup • single or double espresso • marked with steamed milk froth FLAT WHITE Another old favourite, the Flat White is an espresso with steamed milk, served in a regular coffee cup or mug. The layer of frothed milk on top should be 2mm to seal the coffee. • 190mL cup • single or double espresso • steamed milk CAFFE LATTE An espresso with steamed milk, typically served in a glass. The layer of frothed milk on top should be 10mm to seal the coffee. • 220mL glass or cup • single or double espresso • steamed milk CAPPUCCINO This delicious drink is an espresso with steamed milk, topped with creamy froth and a dusting of chocolate. The resulting drink is approximately two-thirds milky coffee, one- third froth. • 190-240mL cup • single or double espresso • two-thirds milky coffee, one-third froth • dusted with chocolate CAFFE MOCHA Made in a similar way to a cappuccino but with the addition of drinking chocolate. Simply stir the chocolate into the espresso prior to adding the steamed milk and froth. • 190-240mL cup or tall glass • single or double espresso • two teaspoons of drinking chocolate • two-thirds milky coffee, one-third froth CON PANNA A variation on the original Vienna coffee, this del...