If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid to: EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, N. Y. 12901 If the appliance is found to be defective in material or workmanship, EURO-PROOperating LLCwill repair or replace it at their option. Proof of purchase date must be included. * Non-durable parts including, without limitation, dust cups