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Appendix 126 When things don’t go right... When things don’t go right... Troubleshooting Problem Possible Cause and Recommended Action Power Supply Power does not 1)The battery may not be loaded correctly (page 11). turn on. 2)The battery may be dead. Charge the battery (page 10). If the battery goes dead soon after being charged, it means the battery has reached the end of its life and needs to be replaced. Purchase a separately available CASIO NP-60 rechargeable lithium ion battery. The camera 1)Auto Power Off may have activated (page 102). Turn power suddenly powers back on. down. 2)The battery may be dead. Charge the battery (page 10). 3)The camera’s protection function may have activated because camera temperature is too high. Turn off the camera and wait until it cools down before trying to use it again. Power will not turn Remove the battery from the camera and then reload it. off. Nothing happens when a button is pressed. Image Recording Image is not 1)If the camera is in the PLAY mode, press [r] (REC) to enter recorded when the the REC Mode. shutter button is 2)If the flash is charging, wait until the charge operation pressed. finishes. 3)If the message “Memory Full” appears, transfer images to your computer, delete images you no longer need, or use a different memory card. Auto Focus does 1)If the lens is dirty, clean it off. not focus properly 2)The subject may not be in the center of the focus frame when you compose the image. 3)The subject you are shooting may not be a type that is compatible with Auto Focus (page 21). Use manual focus (page 48). 4)You may be moving the camera when shooting. Try shooting with Anti Shake or use a tripod. The subject is out The image may not be focused properly. When composing the of focus in the image, make sure the subject is located inside the focus frame. recorded image. Appendix 127 Problem Possible Cause and Recommended Action The flash does not 1)If ? (Flash Off) is selected as the flash mode, change to fire. another mode (page 26). 2)If the battery is dead, charge it (page 10). 3)If a BEST SHOT scene that uses ? (Flash Off) is selected, change to a different flash mode (page 26) or select a different BEST SHOT scene (page 42). Camera powers down during Self- timer countdown. The battery may be dead. Charge the battery (page 10). The monitor screen image is out of focus. 1)You may be using Manual Focus and have not focused the image. Focus the image (page 48). 2)You may be using . (Macro Mode) for scenery or portraits. Use Auto Focus for scenery and portrait shots (page 48). 3)You may be trying to use Auto Focus or ) (Infinity Mode) when shooting a close-up shot. Use the . (Macro Mode) for close ups (page 48). There is a vertical Shooting a very brightly lit subject can cause a vertical band to line in the monitor appear in the monitor screen image. This is a CCD screen image. phenomenon known as “vertical smear”, and does not indicate malfunction of the camera. Note that vertical smear is not recorded with the image in the case of a snapshot, but it is recorded in the case of a movie. There is digital 1)Sensitivity may have been increased automatically for a dark noise in images. subject, which increases the chance of digital noise. Use a light or some other means to illuminate the subject. 2)You may be attempting to shoot in a dark location with ? (Flash Off) selected, which can increase digital noise and make images appear coarse. In this case, turn on flash (page 26) or use lights for illumination. A recorded image 1)Camera power may have been turned off before the save was not saved. operation was complete, which will result in the image not being saved. If the battery indicator shows , charge the battery as soon as possible (page 12). 2)You may have removed the memory card from the camera before the save operation was complete, which will result in the image not being saved. Do not remove the memory card before the save operation is complete. Though available lighting is bright, the faces of people in the image are dark. Not enough light is reaching the subjects. Change the flash mode setting to < (Flash On) for daylight synchro flash (page 26), or adjust EV shift to the + side (page 33). Appendix 128 Subjects are too dark when shooting images in a seashore or ski area. Sunlight reflected by water, sand, or snow, can cause underexposure of images. Change the flash mode setting to < (Flash On) for daylight synchro flash (page 26), or adjust EV shift to the + side (page 33). Digital zoom (including HD zoom) does not work. The zoom bar indicates zoom only up to a zoom factor of 3.0. 1)The digital zoom setting may be turned off. Turn on digital zoom (page 55). 2)Date stamping may be turned on, which will cause digital zoom to be disabled. Turn off date stamping (page 99). The image is out of focus during movie recording. 1)Focusing may not be possible because the subject is outside the focus range. Shoot within the allowable range. 2)The lens may be dirt...