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Problem: Dispenses ice or water continuously Action PWR LED StatusCLN ICE/WTRSolution Check LEDs on control board. ON OFF ONTroubleshoot appropriate lens/sensor and replace if required (see Lens/sensor troubleshooting below). ON OFF OFF If there is power on any output terminal (WTR or WM) on control board, replace board. Remove lens protective cover; adjust funnel so water doesn’t drip down lens or behind splash panel. 21 Lens/sensor troubleshooting 1. Turn dispenser power switch off. 2. Remove splash panel. 3. Disconnect wires from output terminal(s) (WTR, WM) on board. 4. Gently remove appropriate sensor/mounting block assembly from panel by moving block sideways until edge of block clears retaining tab of panel. 5. Inspect lens and sensor assembly for foreign material and remove using non-abrasive cleaner. 6. Turn dispenser power on and test sensor by moving hands through activation area (no closer than 5mm (3/16") in front of sensor). 7. If LED on board turns on and off, sensor is working properly and dispenser may be reassembled. If LED does not come on, switch sensor leads on board and retest. If the opposite LED comes on, board is defective and must be replaced. If LED does not come on, sensor is defective and must be replaced. 22 Disassembly and replacement instructions Dispense chute removal 1. Remove dispenser front cover. 2. Slide plastic dispense chute cover up and out to remove. 3. Pull out four white plastic fasteners and remove dispense chute. Dispense wheel removal and installation Note: Models with top mount icemakers require removal of icemaker before removing wheel. 1. Remove all ice from storage area of dispenser. 2. Remove center thumbnut from dispense wheel. 3. Remove thumbnuts holding baffle inside bin and remove baffle. 4. Tilt rear of wheel up and lift off motor drive shaft. 5. After reinstalling wheel, secure baffle loosely with thumbnuts, but do not tighten. 6. Place a 1/16" spacer against wheel and allow baffle to drop until it touches spacer. 7. Tighten thumbnuts and remove spacer. Drive bar removal dispenser front 1. Remove dispense wheel from dispenser (see above). 2. Pull drive bar out of its channel in bottom of wheel. Wheel motor assembly removal 1. Shut water off; Remove front cover. 2. Remove dispense wheel and dispense chute covers (see side view wheel section baffle 1/16" spacer above). 3. Remove splash panel. Water line to solenoid valve can be disconnected from water inlet valve by pulling on ring at end of inlet fitting. 4. Disconnect wiring to panel and set panel aside. 5. Disconnect wires on motor. 6. Remove four bolts (7/16" socket) holding motor assembly to bottom of dispenser. 7. Remove motor assembly. Ice transport tube replacement ! Only use tubing supplied by Follett Corporation. models C/E25CT400A/W, C/E25HT400A/W, C/E50CT400A/W, C/E50HT400A/W 1 2 3 4 TIGHTEN CLAMP SCREW 23 Ice transport tube replacement models C/E25FB400A/W, C/E50FB400A/W, C/E25CR400A/W, C/E50CR400A/W ! Correct installation of ice transport tube is critical to Satellite-fill icemaker performance. Replacement ice transport tubes for remote icemakers must be insulated and run continuously from icemaker to dispenser with no dips or bends with a radius of less than 153mm (6"). 1. Remove top and rear access panel from dispenser (lower front panel in freestanding unit). 2. Disconnect existing ice tube from engaging pin on transport tube bracket in ice storage bin and pull down through dispenser chase. 3. Disconnect opposite end of tube from icemaker. 4. Run end of new ice transport tube with 5mm (3/16") hole through ice transport tube knockout (Fig. 5G) in back of dispenser or through counter into bottom of dispenser, being careful to avoid any bends with less than 153mm (6") radius. 5. Insert tube in internal chase in rear inside corner of dispenser (left side as you face dispenser) and push up into storage area. 6. Push the 5mm (3/16") hole near end of tube into pin on ice tube bracket (see drawing below) Steps 7-8 for units with Satellite-fill icemakers only 7. Install supplied insulation to run of transport tube required for your site, leaving approximately 51mm (2") of tube exposed at free end. 8. Check that insulated tube runs continuously from icemaker to dispenser with no dips. All units 9. Slip supplied hose clamp onto tube and push tube onto exit port of evaporator. ! Only use tubing supplied by Follett Corporation. Do not twist hose when securing evaporator. 10. Fasten tube on port with hose clamp, being sure that clamp is positioned on evaporator side of nozzle flange. 11. Tighten clamp. 5mm (.3/16") capillary tube 25mm (1") engaging pin dia. hole ice tube Section A – A 26mm (1") ice hose mounting bracket A A5mm (.187) ice tube hole 24 Thermostat locations Thermostat locations – C/E25CT400A/W, C/E25HT400A/W, C/E50CT400A/W, C/E50HT400A/W capillary tube ice deflector bracket assembly rubber grommet capillary tube bin thermostat control box assembly hopper assembly control box assembly c...

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