Unplug transformer. 2. Correct defect. 3. Plug transformer in. 4. Wait for at least 6 minutes. The error code will return if the reason for the error code was not corrected. Service: Timer/Softener, Service Checkout Procedure If you are not getting soft water, and an error 2. Is there sufficient salt in the storage tank? code is not displayed, use the procedures below 3. Is the softener bypass valve directing water to find the problem. First make the following for soft water service? visual checks. 4. Is the valve drain hose open to the drain, VISUAL CHECKS: not more than 8. above the softener, and 1. Is there electrical power to the outlet the water unobstructed? If hose is above 8., see softening system transformer is plugged into? page 8, step 4. If you do not find a problem with the visual checks, continue below. NO SOFT WATER CONTROL SHOWS Electrical power was Investigate reason for WRONG TIME AND off. Reset the correct power loss. DAY, AND/OR IS time of day. FLASHING. CONTROL DISPLAY BLANK. Check electrical power to control (outlet, transformer, power cable, all connections). NO POWER POWER OK REPAIR AS NEEDED CONTROL DEFECTIVE Do manual diagnostics to verify proper function. CONTROL DISPLAY SHOWS CORRECT TIME AND DAY AND IS STEADY. Do manual diagnostics. About the water softener system. Service: Manually Initiated Electronics Diagnostics 1. To enter diagnostics, press and hold the MODE button for 3 seconds until the Low Salt Alarm screen shows. 2. Press the MODE button 2 times to advance through Low Salt Alarm and Salt Efficiency options. See Programming the Control for SALT LEVEL SALT LEVEL details on these two options. 3. OPERATION OF DIAGNOSTICS Motor Position Valve switch SALT LEVEL position Water meter • Valve Position – Press the RECHARGE button to initiate a recharge cycle. Press again to manually index valve to next position. See Service: Manually Advance Recharge Check for details. 0 – Service 1 – Fill 2 – Brine 3 – Backwash 4 – Fast Rinse • Motor Operation – Two dashes will circulate around when motor should be running. • Position Switch Operation – – Closed – valve rotating to next position – Open – valve in position, service, fill, brine, etc. • Water Meter – Indicates whether water is flowing through valve. Motor Position switch Sensor housing Turbine Turbine support Valve and shaft outlet – 000 indicates no water is flowing through the valve – Open nearby soft water faucet – 000 to 141 (continual) shows water is flowing. Display repeats for each gallon of water passing through the meter. Control will beep at every gallon. – If there is no reading in the display, with faucet open, check the sensor. Pull the sensor from the valve outlet port, and pass a small magnet in front of the sensor. Counter should index in the display. If counter does not index, check to make sure harness is connected to board properly. If there is a reading in the display, there may be a problem associated with the turbine. Turn off water supply, close the bypass valve and disconnect bypass valve from body. Check turbine for binding or restriction due to debris. If this does not correct the problem, the Timer, Sensor or Turbine may require replacement. 4. Historical data about the softener is available. • Press and hold the UP button to display the number of days this control has had electrical power applied. • Press and hold the DOWN button to display the number of recharges initiated by this control since the model code number was entered. 5. Press the MODE button to return to normal operation and display. Service: Set Model (F or H) Code 1. To change or check model code, first press and hold the MODE button for 3 seconds until the Low Salt Alarm screen shows. 2. Press and hold the MODE button again for 3 seconds. A display with at the top will appear. 3. Press the UP or DOWN buttons to select the correct model code. SALT LEVEL F31–GXSF31E, F35–GXSF35E, F40–GXSF40H H39–GXSH39E, H45–GNSH45E 4. Press the MODE button one time to return to normal operation and display. If the model code was changed: • the display will go blank momentarily, then display the model code entered. • the display will then return to the set present time display, and the blue indicator light will flash. The control will have to be reprogrammed. See Programming the Control. NOTE: If the control is left in any of the above diagnostic displays, or a flashing display when setting time, hardness, etc., it will revert back to the normal display in 4 minutes. ge.com Service: Manually Advance Recharge Check NOTE: The control display must show a steady time (not flashing). 1. Press the RECHARGE button and hold in for three seconds. RECHARGE begins to flash as the water softening system enters the fill cycle of recharge. Remove the brinewell cover and, using a flashlight, observe fill water entering the brine tank. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug or brine tubing. See Care and Cleaning of the Wa...