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Before proceeding, find your new Fitness Bike's serial number located on the front axle tube, and enter here: Refer to this number when calling for service, and enter this serial number on your Warranty Card and in your own records. Be sure to read your Owner's Guide before using your new Fitness Bike. If any parts, hardware or tools are missing, please call 1.800.335.4348, Extension 12 NOTE: It is recommended that you apply grease to the threads of each screw as you assemble your Fitness Bike