A crackling sound This noise occurs in pans which are made from different materials superimposed on one another. It is caused by the vibrations that occur in the adjoining surfaces of the different superimposed materials. The noise comes from the pan. The amount of food and cooking method can vary noise intensity. A high-pitched whistling sound This noise is produced mainly in pans made from different materials superimposed on one another, and it occurs when such pans are heated at maximum power on two hotplates at the same time. The whistling disappears or becomes fainter as soon as the power level is lowered. Noise from the fan For proper use of the electronic system, the temperature of the hob must be controlled. To do this, the hob has a fan which turns on when a high temperature is detected. The fan may also work by inertia after the hob has been switched off, if the temperature detected is still too high. Rhythmic sounds similar to the hands of a clock This noise is only produced when 3 or more hotplates are working and disappears or is reduced when one of the hotplates is switched off. The noises described are normal, they are part of induction heating technology and not a sign of malfunction. After-sales service Our after-sales service is there for you if your appliance should need to be repaired. We are committed fo find the best solution also in order to avoid an unnecessary call-out. E number and FD number: Please quote the E number (product number) and the FD number (production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate. Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period. Please find the contact data of all countries in the enclosed customer service list. To book an engineer visit and product advice GB 0844 8928999 Calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply. IE 01450 2655 0.03 € per minute at peak. Off peak 0.0088 € per minute. Rely on the professionalism of the manufacturer. You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts for your appliances. Tested dishes This table has been prepared for assessment institutions to provide controls for our appliances. The data in the table refers to our Schulte-Ufer cookware accessories (4 piece cookware set for the HZ 390042 induction hob) with the following measurements: ¦ Saucepan O 16 cm, 1.2 l for hotplates of O 14.5 cm ¦ Pot O 16 cm, 1.7 l for hotplates of O 14.5 cm ¦ Pot O 22 cm, 4.2 l for hotplates of O 18 cm ¦ Frying pan O 24 cm, for hotplates of O 18 cm Preheating Cooking Tested dishes Hotplate Power level Time (Min:S) Cover Power level Cover Melting chocolate Cookware: saucepan Chocolate coating (e.g. Dr. Oetker brand, dark O 14.5 cm ---1 - 1. No 55%, 150 g.) Heating lentil stew and keeping it heated Cookware: Pot Initial temperature 20 °C Lentil stew* Amount 450 g. Amount: 800 g. Canned lentil stew, e.g. Erasco lentils with chorizo Amount 500 g. Amount 1 kg. Making bechamel sauce O 14.5 cm O 18 cm O 14.5 cm O 18 cm 9 9 9 9 1:30 without stirring 2:30 without stirring 1:30 stir after approx. 1:00 2:30 stir after approx. 1:00 Yes Yes Yes Yes 1. 1. 1. 1. Yes Yes Yes Yes Cookware: Saucepan Milk temperature: 7 °C Ingredients: 40 g of butter, 40 g of flour, 0.5 l of milk (3.5% fat) and a pinch of salt 1. Melt butter, mix in flour and salt and heat everything together 2. Add milk and bring the sauce to a boil, stirring continuously 3. Keep the bechamel sauce at a boil for two more minutes, stirring continuously Cooking rice pudding O 14.5 cm 1 7 approx. 3:00 approx. 5:20 No No 1 No Cookware: Pot Milk temperature: 7 °C Heat milk until it begins to bubble. Change the recommended heating level and add rice, sugar and salt to the milk Ingredients: 190 g. of short-grain rice, 23 g. of sugar, 750 ml. of milk (3.5% fat) and a pinch of salt Ingredients: 250 g. of short-grain rice, 30 g. of sugar, 1 l. of milk (3.5% fat) and a pinch of salt Cooking rice* O 14.5 cm O 18 cm 8. approx. 6:30 No 2 stir after approx. 10:00 Yes Cookware: Pot Water temperature 20 °C Ingredients: 125 g of short-grain rice, 300 g of water and a pinch of salt O 14.5 cm 9 approx. 2:30 Yes 2 Yes Ingredients: 250 g of short-grain rice, 600 g of water and a pinch of salt O 18 cm 9 approx. 2:30 Yes 2. Yes *Recipe according to DIN 44550 ***Recipe according to DIN EN 60350-2 18 Preheating Cooking Tested dishes Hotplate Power level Time (Min:S) Cover Power level Cover Pan-frying pork sirloin Cookware: Frying pan Sirloin initial temperature: 7 °C 2 pieces of sirloin (total weight approx. 200 g, 1 cm thick) O 18 cm 9 1:30 No 7 No Frying crepes** Cookware: Frying pan 55 ml of crepe batter O 18 cm 9 1:30 No 7 No Frying frozen potato chips Cookware: Pot O 18 cm 9 Until the temperature of the oil re...

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