Contents
1 Understanding LED Indicator Status...............................................................5
Enclosure LEDs.........................................................................................................................5
Bezels LEDs.........................................................................................................................5
Disk Drive LEDs....................................................................................................................5
Storage System Component LEDs................................................................................................6
Power Cooling Module LEDs..................................................................................................6
Drive PCM LEDs..............................................................................................................8
I/O Modules LEDs...............................................................................................................9
Controller Node and Internal Component LEDs...........................................................................10
Ethernet LEDs....................................................................................................................12
Node FC and CNA Port LEDs..............................................................................................12
16 G Fibre Channel (FC) Adapter LEDs.................................................................................13
10 G Ethernet Adapter LEDs................................................................................................14
1 G Ethernet Adapter LEDs.................................................................................................15
Fibre Channel (FC) Adapter LEDs.........................................................................................15
Converged Network Adapter (CNA) LEDs.............................................................................16
Node FC and CNA Port Numbering....................................................................................16
SAS Port LEDs....................................................................................................................18
Interconnect Port LEDs.........................................................................................................19
Verifying Service Processor LEDs...............................................................................................20
2 Servicing the Storage System......................................................................23
Service Processor Onsite Customer Care ...................................................................................23
Accessing the HP 3PAR Management Console.......................................................................23
CSR......................................................................................................................................23
Types of CSR.....................................................................................................................24
Accessing Replacement Videos............................................................................................24
Parts-only Warranty Service.................................................................................................24
Identifying a Replaceable Part..................................................................................................24
Swappable Components.....................................................................................................25
Getting Recommended Actions.................................................................................................25
Powering Off/On the Storage System........................................................................................26
Powering Off.....................................................................................................................26
Powering On.....................................................................................................................27
Disengaging the PDU Pivot Brackets..........................................................................................27
Replacing an Interconnect Link Cable........................................................................................28
Repairing a Disk Drive.............................................................................................................28
Removing a 2.5 inch Disk ..................................................................................................31
Removing a 3.5 inch Disk...................................................................................................32
Installing a Disk Drive.........................................................................................................33
Verifying Disk Drives...........................................................................................................34
Controller Node Replacement Procedure....................................................................................34
Preparation.......................................................................................................................35
Node Identification and Shutdown.......................................................................................35
Node Removal..................................................................................................................36
Node Installation...............................................................................................................36
Node Verification..............................................................................................................37
SFP Repair.............................................................................................................................38
Replacing an SFP...............................................................................................................42
3 Support and Other Resources.....................................................................43
Contacting HP........................................................................................................................43
Contents
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