WALKING BELT IS SLIPPING DURING USE (Diagram 3) First, unplug the power cord from the surge protector. Using the hex key provided, turn both left and right rear roller adjustment bolts the same distance, usually a . turn in the clockwise direction. Plug the power cord back into the surge protector and run the treadmill at 2.5 mph. You should now walk on the belt to determine if the belt is still slipping. Repeat the above procedure until the walking belt is not slipping. The tension should be just tight enough not to slip. ¦ Turning the hex key counter clockwise brings the rear rollers and belt towards you. ¦ Turning the hex key clockwise pushes the rear roller and belt away form you. PAGE 15 Change Miles per hour to Kilometers per hour Your treadmill will operate in British Units (miles per hour) or International Units (kilometers per hour). All treadmills are calibrated at the factory for British Units (miles per hour). To change the display to read in kilometers, follow the steps described here: 1) Turn power OFF on the console. (Do not unplug treadmill) Attach the magnet safety key to the console. 2) Activate the calibration mode switch by inserting the eraser end of a pencil into the opening in the backside of the console (see diagram below). 3) Depressing the calibration mode switch ONCE; CL11 should appear in the TIME window. 4) Pressing the SPEED +/- button will activate your choice. 5) To accept the setting, press the POWER button. Page 16 Troubleshooting Guide Treadmill will not start. 1) Is the RED Safety Key Attached to the Console? 2) Make sure the power cord is plugged into a surge protector, the surge protector is plugged into a properly grounded outlet, and the surge protector is turned on. (Refer to “Power Requirements” on page 8) 3) Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes and then press the switch back in. 4) Check the house electrical breaker box and the circuit breaker for the room where the treadmill is located. If it has tripped, reset or have an electrician replace the breaker in home. 5) Have an electrician check for inadequate voltage at the outlet. Treadmill loses power during use. 1) Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes and then press the switch back in. 2) Check the house electrical breaker box and the circuit breaker for the room where the treadmill is located. If it has tripped, reset or have an electrician replace the breaker in home. 3) If the treadmill still will not operate, please call Keys Technical Service at (888) 340-0482. Treadmill walking belt slows during use. 1) Check to make sure the treadmill is securely plugged into an UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less and the surge protector is securely plugged into the outlet. 2) If treadmill still will not operate, please call Keys Technical Service at (888) 340-0482. Treadmill walking belt slips or is not centered on rear roller. 1) Refer to “Belt Adjustment and Tension” section on page 15. 2) Need help? Call Keys Technical Service at (888) 340-0482. Treadmill Error Messages. Your treadmill is equipped with a software package that enables error messages to be displayed when there is a problem. To avoid possible damage to the treadmill and the possibility of injury, do not operate the treadmill until the problem is corrected. Call Keys Technical Service at (888) 340-0482. Page 17 Parts & Diagrams 1. 05-0001-Extrusion side board deluxe/left 2. 05-0001-Extrusion side board deluxe/right 3. 04-0008-Belt walk spliced 18 x 105WW 4. 24-0006-Front roller assembly 5. 09-0013-Rear roller assembly 6. 03-0004-Walkboard waxed 7. 06-0008-End cap 8. 12-0022-Actuator 400lb Maytech 9. 06-0026-Motor base pan 10. 06-0079-Small motor fan 11. 12-0033-Motor MCM 2.5HP 12. 04-0004-Poly V belt 190J8 13. 06-0025-Motor cover w/wings 14. 10-0020-Foam grips 15. 07-0030-Electronics 5 window brickyard 16. 24-0110-Console assembly-EC1500C 17. 08-0050-Motor controller Page 18 Encore 3500-HRC Parts List Parts List -EC1500C PART # DESCRIPTION QTY PART # DESCRIPTION QTY PART # DESCRIPTION QTY 0-0130 PULLEY MOLDEDPLASTIC 1.9" 1 02-0002A SPRING-DECK LIFT 4 02-0028 SWITCH-MAGNETIC LIKK-YIHAN 1 02-0022 NYLOCK NUT HEX 10-24 6 02-0004 SCREW-8x5/8 PHIL PH AB BLACK 40 02-0038 WRENCH-ALLEN 3/16 SHAFT ARM 1 02-0036 SCREW-PPH 8x 5/8 GREEN HEAD 2 02-0005 SCREW-8x5/8 PHIL HILO BLACK TPB 8 02-0099 WASHER-SFW3/8x7/8x1/8" THICK 1 02-0040 RETAINER-GUIDE TUBE 1 02-0006 BOLT-HEX 5/16-18x5 1/2 GRADE 5-ZP 1 02-0108 SCREW-PPH 10 X 5/8" 1 03-0004 WALKBOARD WAXED 1 02-0007 NUT-5/16-18 NYLOCK ZP 3 02-0113 SCREW-HWH SLOTTED 8-18 X 3/4" AB ZP 1 04-0004 BELT-POLY V 190J8 1 02-0008 BOLT-HEX 5/16-18x 3/4"GRADE 2-ZP 3 02-0123 WASHER-FENDER 1/4 X 1" 2 04-0008 BELT WALK SPLICED 18x105WW 1 02-0009 NUT-HEX 5/16 WIZ-FL-LK-ZP 3 02-0138 STARWASHER 1/4 1 05-0001 EXTRUSION-SIDE BO...