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Online technical support Online technical support is available during the life of your product through the Personal Computing Support Web site at During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your IBM option is installed in an IBM computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative. Telephone technical support Installation and configuration support through the IBM Support Center will be withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee. To assist the technical support representative, have available as much of the following information as possible: v Option name v Option number v Proof of purchase v Computer manufacturer, model, serial number (if IBM), and manual v Exact wording of the error message (if any) v Description of the problem v Hardware and software configuration information for your systemIf possible, be at your computer. Your technical support representative might want to walk you through the problem during the call. For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received. Phone numbers are subject to change without notice. For the latest phone number list, go to and click Support Phone List. Country or Region Telephone Number Country or Region Telephone Number Argentina 0800-666-0011 Malaysia 03-7727-7800 Australia 1300-130-426 Mexico 001-866-434-2080 Austria 01-24592-5901 Netherlands 020-514-5770 © Copyright IBM Corp. 2004 D-1 Country or Region Telephone Number Country or Region Telephone Number Belgium Dutch 02-210-9820 French 02-210-9800 New Zealand 0800-446-149 Bolivia 0800-0189 Norway 66 81 11 00 Brazil 55-11-3889-8986 Peru 0-800-50-866 Canada 1-800-565-3344 Toronto 416-383-3344 Philippines 632-995-2225 Chile 800-224-488 Portugal 21-791 51 47 China (PRC) 800-810-1818 Russia 095-940-2000 China (Hong Kong S.A.R.) 852-2825-7799 Singapore 1800-840-9911 Columbia 980-912-3021 Spain 91-662 49 16 Denmark 45 20 82 00 Sweden 08-477 4420 Ecuador 1-800-426911 (option #4) Switzerland 058-333-09-00 Finland 09-459 69 60 Taiwan 886-2-2725-9799 France 02 38 55 74 50 Thailand 66-2-273-4000 Germany 07032-1549 201 Turkey 00-800-446-32-041 Indonesia 021-523-8535 United Kingdom 0-1475-555 055 Ireland 01-815-9202 United States 1-800-426-7378 Italy 02-7031-6101 Uruguay 000-411-005-6649 Japan Consumer customers 0120-887-870 Business customers 0120-887-874 Venezuela 0-800-100-2011 Luxembourg 298-977 5063 Vietnam 848-8295-160 D-2 IBM E400 PROJECTOR: User’s Guide Dodatek E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 - Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term .Machine. means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term .Machine. does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. What this Warranty Covers IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications (.Specifications.) which are available on request. The warranty period for the Machine starts on the original Date of Installation and is specified in Part 3 - Warranty Information. The date on your invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Unless IBM specifies otherwise, these warranties apply only in the country or region in which you purchased the Machine. THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. ...