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Reconnect and press POWER. No Picture or Poor Picture Change Channels. Is picture ok? Yes. Problem is with signal (station, cable, or satellite reception). No. Turn off household/shop appliances such as, vacuum, blender, drill, etc. Did picture improve? Yes. Problem was interference from an appliance. No. Adjust antenna direction/alignment. / Press the RESET key twice (personalized settings will be reset to factory defaults). Poor color or no color Change Channels. Is color better? Yes. Problem is with program or signal (station, cable, or satellite reception). No. Adjust antenna direction/alignment. Did color improve? Yes. Antenna was not adjusted properly for the channel you’re watching. No. Press the RESET key twice (personalized settings will be reset to factory defaults). My TV screen is solid blue Press the INPUT Did the Blue Screen disappear? key. Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video mode is selected and there is no video signal being detected.) Your AV equipment may be turned off or unplugged. I don’t recognize words in the on-screen menu Press the RESET Do you recognize the menu words now? key twice Yes. A language other than English was selected. (personalized settings will be reset to factory (Continued on page 16.) defaults). 15 TROUBLESHOOTING (Continued) No sound, Poor Stereo sound Press and hold the Volume key. No Captioning Is the program you are watching closed-captioned? Do you hear any sound now? Yes. Mute function was activated or Volume was turned down. No. Change Channels Do you hear any sound now? Yes. Problem is with program or signal (station, cable, or satellite reception). No. Adjust antenna direction/alignment; check connections to AV jacks. Did sound improve? Yes. Antenna misadjusted or AV cables were not fully seated. No. Select Mono sound from on-screen menu. Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1. No. Tune to a channel that is broadcasting a closed-captioned program. A Black box appears on the screen Change Channels. Did the black box disappear or disappear briefly then reappear? Yes. TV station is broadcasting a Caption text signal without any textual data. Press the RESET key twice (customized settings will be reset to factory defaults). To retain customized settings, just turn captioning off (see page 10). Cannot select or scan some channels Press the RESET key twice (personalized settings will be reset to factory defaults). Did the problem go away? Yes. It may have been the channel scan memory or V-Guide settings. My remote control will not operate my Television Be sure to point Does the remote control work now? the remote control Yes. There may have been an object between the Remote and TV. at the TV. No. Replace the batteries or confirm that the batteries are properly installed. The cabinet makes a popping sound This is a normal condition during the warm-up and cool down of the plastic cabinet parts. 16 United States Warranty SANYO Television Limited Warranty OBLIGATIONS To obtain Warranty service, television between the size of 13" ~ 27" (measured diagonally) must be delivered to and picked up from an authorized SANYO Service Center at the user’s expense unless specifically stated otherwise in this warranty. For 32" and above (measured diagonally), in-home service is available. THIS WARRANTY IS VALID ONLY ON SANYO PRODUCTS PURCHASED AND USED IN THE UNITED STATES OF AMERICA, EXCLUDING ALL U.S. TERRITORIES AND PROTECTORATES. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL RETAIL USER, AND DOES NOT APPLY TO PRODUCTS USED FOR ANY INDUSTRIAL, PROFESSIONAL OR COMMERCIAL PURPOSE. THE ORIGINAL DATED BILL OF SALE OR SALES SLIP MUST BE SUBMITTED TO THE AUTHORIZED SANYO SERVICE CENTER AT THE TIME WARRANTY SERVICE IS REQUESTED. The name and addresses of Authorized Sanyo Service Centers may be obtained by calling the toll free number listed below. AUTHORIZED SERVICE CENTER PARTS ORDER INFORMATION (Accessories and/or parts not available from an authorized dealer) PRODUCT OPERATION 1-800-421-5013 Weekdays 8:30 A.M. ~ 5:00 P.M. (Pacific Time) 1-800-726-9662 Weekdays 8:30 A.M. ~ 5:00 P.M. (Pacific Time) 1-800-877-5032 Weekdays 7:30 A.M. ~ 4:00 P.M. (Central Time) Subject to the OBLIGATIONS set up above and the EXCLUSION AND CONDITIONS set out below, SANYO FISHER COMPANY (SFC) warrants this SANYO product against defects in materials and workmanship for the periods of LABOR and PARTS specified below. SFC will repair or replace (at its option) within a reasonable time the product and any of its parts which fail to conform to this warranty. Repair or replacement of the product or its parts shall be the exclusive remedies available to user. The user is responsible for all other costs. Such costs may include, but are not limited to all necessary or incidental costs incurred to install the repaired product. The warranty period commences on the date the product was first purchased at retail. LABOR PARTS PICTUR...