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. 17 CARE AND CLEANING The surface of the cabinet can be damaged if not properly maintained. Many common household aerosol sprays, cleaning agents, solvents and polishes will cause permanent damage to the fine surface. 1. Unplug the power cord before cleaning the television. 2. Use a damp cloth for cleaning. Note: Never spray liquids on the screen because they can run down and drip onto the chassis. This may cause component failure not covered under Warranty. SETTING THE SLEEP TIMER The Sleep Timer will switch off the TV automatically. 1. Press the SLEEP key. 2. Use the 0 key to select the desired time (from 30 minutes up to 3 hours). Note: The Sleep Timer cancels when the TV is turned off or if a power failure occurs. Sleep : 0:30 Use 0 key Sleep : 1:00 Sleep : 1:30 . Sleep : 2:00 Sleep : 2:30 Sleep : 3:00 Sleep : Clear TV CABLE AUX VCR RACKING SAT . . TROUBLESHOOTING Before calling for assistance, please look for the condition that most closely resembles your problem in the following charts, then follow the instructions for that condition. Visit our web site at or call toll free 1-800-877-5032. TV Turns off by itself Check antenna Was the connector loose or disconnected? connection. Yes. Problem could be auto shutdown due to loss of signal. (See page 4.) No. Press the POWER key. Did the TV come on? Yes. Sleep Timer may have been set. No. Unplug the TV for a few seconds. Reconnect and press POWER. No Picture or Poor Picture Change Channels. Is picture ok? Yes. Problem is with signal (station, cable, or satellite reception). No. Turn off household/shop appliances such as, vacuum, blender, drill, etc. Did picture improve? Yes. Problem was interference from an appliance. No. Adjust antenna direction/alignment. / Press the RESET key twice (personalized settings will be reset to factory defaults). Poor color or no color Change Channels. Is color better? Yes. Problem is with program or signal (station, cable, or satellite reception). No. Adjust antenna direction/alignment. Did color improve? Yes. Antenna was not adjusted properly for the channel you’re watching. No. Press the RESET key twice (personalized settings will be reset to factory defaults). No sound, Poor Stereo sound Press and hold the Do you hear any sound now? Yes.Mute function was activated or volume was turned down. VOLUME No. Change Channels. key. Do you hear any sound now? Yes. Problem is with program or signal (station, cable, or satellite reception). No. Press the RESET key twice (personalized settings will be reset to factory defaults). 18 No Captioning Is the program you are watching closed-captioned? Yes. No. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1. Tune to a channel that is broadcasting a closed-captioned program. A Black box appears on the screen Change Channels. Did the black box disappear or disappear briefly then reappear? Yes. TV station is broadcasting a Caption text signal without any textual data. Press the RESET key twice (customized settings will be reset to factory defaults). To retain customized settings, just turn captioning off (see page 16). My TV screen is solid blue Press the VIDEO Did the Blue Screen disappear? key. Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video mode is selected and there is no video signal being detected.) Your AV equipment may be turned off or unplugged. I don’t recognize words in the on-screen menu Press the RESET Do you recognize the menu words now? key twice Yes. A language other than English was selected. (personalized settings will be reset to factory defaults). Cannot select or scan some channels Press the RESET Did the problem go away? key twice Yes. It may have been the channel scan memory or V-Guide settings. (personalized settings will be reset to factory defaults). 19 TROUBLESHOOTING (Continued) My remote control will not operate my Television Press the TV key on the Remote Control. Then try it again. Be sure to point the remote control at the TV. Does the remote control work now? Yes. Another mode was selected. Press the appropriate key to operate the different types of equipment. (Remote must be programmed. See pages 7~9.) No. Replace the batteries or confirm that they are properly installed. My remote control will not operate my Cable Box Press the CABLE key on the Remote Control. Then try it again. (Make sure the cable box is turned on.) Does the remote control operate the cable box now? Yes. Another mode was selected. Press the appropriate button to operate the different types of equipment. (Remote must be programmed. See pages 7~9.) No. Reprogram the remote control. My remote control will not operate my Satellite Receiver or other auxiliary equipment Press the SAT/AUX key on the Remote Control. Then try it again. (Make satellite receiver or auxiliary equipment is turned on.) Does the remote control operate the satellite/auxiliary equipment now? Yes. Another mode was selected. Press the appropriate ...