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The camera may not work if it is connected through the USB hub. IN 4AV IN 2VIDEOAUDIOL(MONO) RH/ PUSB IN 1USB IN 2USB IN 3 TV NOTE >>For the best quality video and audio outputs, install the camera on the top-center of your TV. >>Set up with the television switched off. >>When using external speakers, allow sufficient space between the microphones and the speakers. >>The TV must be connected to a network for Skype to work. USING Skype 7 Skype MENU (CONTINUED) History This lists All calls/Voicemails/Authorization requests. By selecting ‘All calls,’ you can check your Incoming/ outgoing/missed calls. You can check the received event list by selecting ‘Voice messages’ or ‘Contact requests’. The numbers on the right side of each item indicate the number of unchecked items. My Name KRW 9.542.78 History Contacts Call Phones My Information Settings All calls Voice messages Contact requests Back Exit My Information The information menu consists of ‘My status’, ‘Change picture’, ‘My profile’ and ‘View account’. NOTE: >>The maximum number of photos that can be saved using Snapshot is limited. My Name KRW 9.542.78 My Information Contacts Call Phones History Settings Online My status Change picture My profile View account Back Exit My Name KRW 9.542.78 Settings The settings menu includes ‘Notification settings’, ‘Call forwarding’, ‘Privacy settings’, ‘Video settings’ and ‘Change password’. NOTE: >>It may take several minutes for applying the new setting value. Settings Contacts Call Phones History My Information Notification settings Change password Call forwarding Privacy settings Video settings Back Exit USING Skype 10 RECEIVING A CALL When someone calls while you are watching TV, a message appears on the bottom right of the screen. 1 Answer with video : Receive the call with video (stops the TV). 2 Answer : Receive the call while continuing to watch TV. 3 Decline : Do not receive the call, and continue watching TV. NOTE: >>Set your status to “do not disturb” to prevent Skype pop-ups. >>If the incoming call is a conference call, the “Answer with Video” option is not available. Michael is calling 2 3 1 Answer with video Answer Decline OR 1 Video call : Receive the call with video (stops the TV). 2 Voice Call: Receive the call with voice (stops the TV). 3 Decline : Do not receive the call, and continue watching TV. Michael is calling 2 3 1 Video call Voice Call Decline APPENDIX 11 APPENDIX TROUBLESHOOTING For the problems listed below Check the following areas If Skype doesn’t start ¦¦Check whether the Video Call Camera is properly connected to the USB port on the TV. ¦¦Check the network connection status. If the Notification Window is not displayed when a call is received ¦¦Check that your status is not set as “Do not disturb”. ¦¦When using certain TV functions, incoming calls can’t be received (e.g. during a software update, etc.). ¦¦Check ‘Privacy Settings’ is “Allow calls from people in my contact list only”. If there’s echo (e.g. when you hear your own voice played back through the speakers) ¦¦Position the Video Call Camera at the top-center of your TV. ¦¦Change the home theater audio setting to stereo rather than surround. ¦¦Reduce the speaker volume. ¦¦Too much echo in the room can decrease audio quality. ¦¦Test microphone using the ‘Echo / Sound Test Service’. If you’re not able to receive any video or if it is of low quality ¦¦Internet or network congestion can degrade video quality. ¦¦Using wireless can also degrade video quality. We recommend using a wired internet connection. ¦¦Screen quality can decrease when using Zoom-In. We recommend you use minimum zoom during video calls. ¦¦Check whether the call quality information is marked as “critical”. If this is the case, video quality can be degraded. If the call ends abruptly ¦¦When certain TV functions are activated, the call may be disconnected. (e.g. Sleep timer, etc.) ¦¦Do not unplug the Video Call Camera during a call. If the Skype menu does not appear on the Premium menu ¦¦Check whether your TV supports the Video Call Camera (see page 2). ¦¦Connect the camera to your TV, then update the software. For details about how to update the software, refer to your TV manual. Other issues ¦¦Issues may arise from network congestion of problems with the Skype network. ¦¦For further inquiries about Skype functions, visit APPENDIX APPENDIX 12 PRODUCT SPECIFICATIONS MODELS AN-VC500 (Video Call Camera) Dimensions (Width x Height x Depth) 112 mm x 56 mm x 38 mm (dongle only) Weight 107.8 g Video Lens Focus More than 100 cm Field of Vision 61.25° in diagonal Effective pixels 1920 x 1080 Output format H.264, MJPEG, YUV Output Image Full-HD, HD, VGA, QVGA, QQVGA Audio Microphone 2 microphones Interface USB Environmental conditions Operating Temperature 0 °C - 40 °C Operating Humidity 0 % - 80 % Storage Temperature -20 °C - 70 °C Storage Humidity 0 % - 90 % ¦¦The specifications shown above may be altered without prior notice to improve quality. ¦¦This product ...