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You may have to clean it every 2 years or whenever it is blocked plugged. Water must be drained off to clean the pump filter. In addition, water may have to be drained off completely in the following cases: • before transporting the machine (e.g. when moving house) • when there is the danger of frost In order to clean the dirty filter and discharge the water; 1- Disconnect or unplug the machine from the power supply. A There may be water at 90°C in the machine. Therefore, the filter must be cleaned only after the inside water is cooled down to avoid hazard of scalding. 2-Open the filter cap. The filter cap may be composed of one or two pieces according to the model of your machine. If it is composed of two pieces, press the tab on the filter cap downwards and pull the piece out towards yourself. If it is composed of one piece, hold it from both sides and open it by pulling out. 3- An emergency drain hose is supplied with some of our models. Others are not supplied with this item. If your product is supplied with an emergency drain hose, do the following as shown in the figure below: • Pull out the pump outlet hose from its housing. • Place a large container at the end of the hose. Drain the water off into the container by pulling out the plug at the end of the hose. If the amount of water to be drained off is greater than the volume of the container, replace the plug, pour the water out, then resume the draining process. • After draining process is completed, replace the plug into the end of the hose and fit the hose back into its place. If your product is not supplied with an emergency drain hose, do the following as shown in the figure below: • Place a large container in front of the filter to receive water flowing 26 TR from the filter. • Loosen pump filter (anticlockwise) until water starts to flow out of it. Direct the flowing water into the container you have placed in front of the filter. You can use a piece of cloth to absorb any spilled water. • When there is no water left, turn the pump filter until it is completely loose and remove it. • Clean any residues inside the filter as well as fibers, if any, around the propeller region. • If your product has a water jet feature, be sure to fit the filter into its housing in the pump. Never force the filter while replacing it into its housing. Fit the filter fully into its housing; otherwise, water may leak from the filter cap. 4- Close the filter cap. Close the two-piece filter cap of your product by pushing the tab on it. Close the one-piece filter cap of your product by fitting the tabs on the bottom into their positions and pushing the upper part of it. 27 TR 8 Troubleshooting Problem Cause Explanation / Suggestion Program cannot be started or selected. Machine may have switched to self protection mode due to an infrastructure problem (such as line voltage, water pressure, etc.). Reset your machine by pressing “Start/Pause/ Cancel” button for 3 seconds. (see, Cancelling a Program) Water in the machine. There may be some water in your machine when you receive it. This is from the quality control process and is normal. It is not harmful to your machine. There is water coming from the bottom of the machine. There might be problems with hoses or the pump filter. Be sure the seals of the water inlet hoses are securely fitted. Tightly attach the drain hose to the waste pipe or sink. Make sure that the pump filter is completely closed. Machine does not fill with water. Tap may be turned off. Open the inlet water taps fully. Water inlet hose might be bent. Straighten the water intake hose. Water inlet filter might be clogged. Clean the water intake filter. The door may be ajar. Close the door. Machine does not discharge water. Water outlet hose might be clogged or twisted. Clean or straighten the hose. Pump filter may be clogged. Clean the pump filter. Machine vibrates or shakes. Machine feet might require adjustment. Adjust the machine feet. Transportation safety bolts might have not been removed. Remove the transportation safety bolts. There may be a small amount of laundry in the machine. Add more laundry to the machine. The machine may be overloaded or the clothes may be distributed unevenly. Reduce the amount of laundry in the machine or balance the load by hand. There machine might be touching a solid surface Ensure that nothing touches the machine. Machine stopped shortly after the program started. Machine can stop temporarily due to low voltage. It will resume operating when the voltage is back to the normal level. 28 TR The water being taken Improper position of the Connect the water draining hose as described in is directly drain hose. in the operation manual. discharged. No water can be seen in the machine during washing. This is not a problem. The water level is not visible from the outside of the machine. Water level might be above the lower level of the door. Run either the “Pump” or “Spin” program. The door is jammed. Machine might be heating u...

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