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Фрагмент инструкции
This loss of signal is temporary. Also check for new growth on trees and bushes that could be blocking the signal. One other possibility is that the wind or someone has moved the satellite dish antenna. Q Why can’t I control my TV? A Before you can control your TV, VCR, or any other device besides your satellite receiver, you must program your remote control to match your different devices. See Chapter 2 – Using the remote control in this manual for specific instructions. If you have already successfully programmed your remote control, try pressing the appropriate device key to put your remote in the proper mode. Then try controlling that device. Also, make sure that the batteries in the remote control are good. Q My satellite receiver does not respond when I press keys. What’s wrong? A Most likely, if the front panel keys work but the remote control doesn’t work, try pressing the SAT button before trying to control the digital satellite receiver. If that doesn’t work, press the SAT and MUTE buttons together and try again. If that doesn’t work, or if the front panel buttons don’t work either, unplug your digital satellite receiver for 30 seconds, then plug it back in. Your satellite receiver is a computing device. It is susceptible to erratic changes in power and/or signal, just as any other computer, and these sudden changes can cause it to become “confused.” Q Some channels look good, while others freeze or indicate that no signal is available. What’s wrong? A The most common causes for this behavior relate to an improperly grounded satellite cable. Check the cable between your digital satellite receiver and the satellite dish antenna. Confirm that RG-6 (not RG-59) cable is used and does not exceed 100 feet in length. Longer cable runs require amplification. This special amplifier is available from your dealer. Q How can I watch one channel while recording another? A With only one digital satellite receiver, unfortunately, you can’t. Each receiver can only decode one channel at a time. Q I’m getting a message to call some extension. Why? A There are many different reasons for this. If you want to watch the channel that is displaying the message, call DIRECTV at 1-800-531-5000. Q Why don’t I have an on-screen offer to purchase pay per view programs? A There are three possibilities; your digital satellite receiver must be connected to a phone line and it is not, or DIRECTV doesn’t realize that your phone line is connected or has disabled your ability to make on-screen purchases. Call DIRECTV at 1-800-531-5000 for assistance. Questions & Answers 41 Q Can I receive my local TV programs through my digital satellite receiver? A There are three ways to receive local programming: •If you are in an area where local programming is available via satellite and have the proper satellite dish antenna, contact DIRECTV to arrange for the necessary subscription package. •Install a traditional antenna (i.e., roof mounted, attic mounted, rabbit ears). •Arrange for basic or “lifeline” cable TV service from your local cable company. If you select item 1 above, your local programming appears in the program guide like any other channel. For options 2 or 3, connect the local signal to the IN FROM ANTENNA jack on the back of your digital satellite receiver. Use the INPUT key to switch between DIRECTV® programming and local programming provided on the OUT TO TV connector. Q I don’t see Caller ID information appear on screen when I receive a telephone call. What could be wrong? A There are several possible reasons. First, check that the satellite receiver is connected to an active telephone jack. Verify that the Caller ID feature is turned on (refer to page 26). Confirm that you subscribe to Caller ID service from your telephone company. Also check that your antenna is properly grounded as shown on page iv, as this can affect how the Caller ID feature works. Q If I have questions about my satellite system or need to have it serviced, who should I call? A For issues regarding your equipment, contact Hughes Consumer Care Center directly at 1-800-274-8995, or if you prefer, call your dealer first. They are most familiar with your installation and needs. Also, they are likely to be local to you. If you need assistance with your subscription, such as adding channels, contact DIRECTV at 1-800-531-5000. Q I think I set an event to record on my VCR, but when I played the tape back nothing was there. What could be wrong? A There are several possible reasons for this. First, check that the VCR was programmed correctly and left turned on and the input matches the output from your digital satellite receiver. Confirm that you were authorized to tape the chosen program. Q Why do I need to connect the satellite receiver to a telephone line? A The telephone connection is used by the satellite receiver report purchase activity to DIRECTV. Q I picked up my telephone and it was making a hissing and squealing sound. Why? A Your digital satellite recei...
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