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Please note that removing the USB data cable or battery during the upgrade may seriously damage your mobile phone. NOTE: LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models. LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to update the firmware of your phone to the newer version conveniently via OTA without connecting the USB data cable. This feature is only available if and when LG makes the newer version of the firmware available for your device. First, you can check the software version on your mobile phone: Settings > About phone > Software update > Software update check. Software update You can also delay the update by 1 hour, 4 hours, 8 hours or 24 hours. In this case, the application will notify you to update when the time is up. You can also rearrange an update manually. NOTE: This feature is dependent on the network service provider, region or countries. DivX Mobile ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that plays DivX video. Visit divx.com for more information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ONDEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on- Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on how to complete your registration. DivX Certified® to play DivX® video up to 320x240 DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under licence. Notice: Open Source Software To obtain the corresponding source code under GPL, LGPL, MPL and other open source licences, please visit All referred licence terms, disclaimers and notices are available for download with the source code. Accessories These accessories are available for use with the LG-P690. (Items described below may be optional.) Travel Data cable adapter Connect your LG-P690 and PC. Battery User Guide Learn more about your LGP690. Stereo headset NOTE: • Always use genuine LG accessories. • Failure to do this may void your warranty. • Accessories may vary in different regions. 82 Ambient temperatures Max: +55°C (discharging), +45°C (charging) Min: -10°C Technical data Troubleshooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message SIM error Possible causes There is no SIM card in the phone or it is inserted incorrectly. Possible corrective measures Make sure that the SIM card is correctly inserted. No network connection/ Losing network Signal is weak or you ’re outside the carrier network. Operator applied new services. Move towards a window or into an open area. Check the network operator coverage map. Check whether the SIM card is more than 6~12 months old. If so, change your SIM at your network provider's nearest branch. Contact your service provider. Codes do not match To change a security code, you will need to confirm the new code by re-entering it. The two codes you have entered do not match. If you forget the code, contact your service provider. Any application cannot be set Not supported by service provider or registration required. Contact your service provider. Troubleshooting Message Possible causes Dialing error Possible corrective measures New network not authorised. Calls not available New SIM card inserted. Pre-paid charge limit reached. Check for new restrictions. Contact service provider or reset limit with PIN2. Phone cannot be switched on On/Off key pressed too briefly. Battery is not charged. Battery contacts are dirty. Press the On/Off key down for at least two seconds. Charge battery. Check charging indicator on the display. Clean the battery contacts. Charging error Battery is not charged. Outside temperature is too hot or cold. Contact problem No voltage Charger defective Wrong charger Battery defective Charge battery. Make sure phone is charging at a normal temperature. Check the charger and connection to the phone. Check the battery contacts and clean them if necessary. Plug the charger into a different socket. If the charger does not warm up, replace it. Only use original LG accessories. Replace battery. Message Number not permitted Possible causes The Fixed dialling number function is on. Possible corrective measures Check the Settings menu and turn the function off. Impossible to receive / send SMS & picture Memory full Delete some messages from the phone. Files not opening Unsupported file format Check the file formats that can be supported. SD card not working FAT16, FAT32 file system supported Check SD card file system via ...
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