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The status LED will blink while the scanning mechanism returns to the home position. Wait until the status LED glows steadily, then turn off and unplug the scanner. Place the guard in the adapter slot as shown below, sliding it in until it contacts the back of the slot. Remove the transport locking screws from the rear panel and screw them into the holes provided in the side panel and the mouth of the adapter slot (the hole in the mouth of the slot should align with the hole in the guard). Close the front cover and pack the scanner and adapters in the original packing material for transport. 4 Caution: Do not transport the scanner without first locking the scanning mechanism with the transport lock screws. Moving the scanner without the lock screws in place could damage the mechanism. - 43 -Maintenance: Transport Troubleshooting Troubleshooting If you should encounter problems with your scanner, check the following before contacting your retailer or Nikon representative. If the problems occurred during scanning, you may wish to refer to the software reference manual for advice on troubleshooting scanning problems. Problem: the status LED does not light Checklist • Is the power switch set to ON? The scanner is on when the end of the power switch labeled “1” is down. See the Fast Track Guide or the “Using the Scanner” section of this manual. • Is the power cable properly connected at both ends? After making sure that the scanner and any devices to which it is connected are switched off, connect the power cable as described in the Fast Track Guide or the “Setup” section of this manual. Problem: the scanner will not scan Scanning problems are often related to a problem in the SCSI connection or to improperly installed software. In rare situations, there may be a problem with the system itself, in which case a complete reinstall of the operating system may be necessary. SCSI checklist Before checking the items listed below, make sure that the scanner and any devices to which it is connected are off. • Is the SCSI cable loose or not connected? Check the SCSI cabling to be sure that the cable is firmly connected to the connectors. • Are both ends of the SCSI chain terminated? If the SCSI chain is not properly terminated, you will experience intermittent problems with all SCSI devices. The chain must be terminated at both ends: if you have a IBM PC/AT compatible with a SCSI expansion board and no internal SCSI devices, check that the board is terminated (refer to the manufacturer’s manual). If you are using an IBM PC/AT compatible with a SCSI expansion board and internal SCSI devices, remove termination from the board and terminate the last internal device in the chain. If the scanner is connected at the end of the chain, set the terminator switch to ON. If the scanner is connected between other SCSI devices, terminate the last device in the chain and set the terminator switch on the scanner to OFF. If there is an unused SCSI connector at the end of the chain, place an independent terminator on this connector even if the device is connected to the chain using a through terminator. See “Setup” in this manual. • Does the cabling total more than six meters in length? For a reliable connection, SCSI cabling should be as short as possible. Use short, high-impedance cables. • Is the scanner’s ID the same as that of another SCSI device? Each SCSI device must have a unique ID. Set the scanner’s ID to a number not used by any other devices in the chain. Remember that the computer is assigned an ID, usually “0” or “7,” while internal hard disks often have IDs of “0” or “1.” In the case of Macintosh computers, the host computer has an ID of “7” while “0” and “3” may be assigned to an internal hard disk or CD-ROM drive. - 44 -Troubleshooting • If you are using an IBM PC/AT compatible computer, has your SCSI board or PCMCIA card been tested and approved by Nikon? A list of Nikon-approved SCSI adapters is provided separately. If your adapter is not on this list, you may need to purchase and install a Nikon-approved adapter before your scanner will work. • If you are using an IBM PC/AT compatible computer, do you have updated drivers for your SCSI adapter? SCSI drivers are updated as new SCSI devices appear on the market and as incompatibilities are found with existing SCSI devices. Check with the board’s manufacturer to determine whether problems have been discovered with your existing driver and if so, how to obtain replacement software. If you are using a Nikon-approved Adaptec SCSI adapter, information can be obtained on the World-Wide Web at the following site: (note that this URL may have changed since this manual was written). • If you are using an IBM PC/AT compatible computer, do the system resources used by your board conflict with those allocated to other devices? Resource conflicts can be identified in Windows 95 by opening the System Properties window and clicking the Device Manager tab as desc...