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No portion of this document may be reproduced without prior written authorization. The Info Technician Copyright © 1994 – 1997 All Rights Reserved The material in this document is for informational purposes only and is subject to change without notice. The manufacturer assumes no responsibility for errorsoromissions in this document, norany damages resulting from the use of the information contained herein. Info and ImageReader Express are trademarks of Info Peripherals. Any other trademarks, registration marks, or brand names mentioned within this publication arethe property of their respective owners. Table of Contents Chapter 1 Introduction..................................... 1-1 Welcome........................................ 1-1 Usingthismanual............................ 1-1 Assistance................................. 1-1 What is TWAIN?................................... 1-1 Anoteaboutapplicationsoftware ................ 1-2 Packagecontents ................................. 1-3 Systemrequirements ............................... 1-3 Chapter 2 ScannerInstallationandInfoTechnician............... 2-1 Installation ....................................... 2-1 Connectingthescanner ....................... 2-1 Usingthepass-through........................ 2-1 TheInfoTechnician................................. 2-2 Installingthedevicedriver ...................... 2-2 Installingtheapplicationsoftware....................... 2-2 Chapter 3 Using your scanner ............................... 3-1 Scanningfeaturesandcontrols ........................ 3-1 Hardwarefeatures ........................... 3-1 Softwarecontrols ............................ 3-2 Scanningimages .................................. 3-6 SelecttheTWAINsource ...................... 3-8 Thescanningprocess......................... 3-9 Otherscanningfeatures ....................... 3-9 Appendix A GeneralScanningTips................................................................A-1 Troubleshooting ................................. A-1 PrinterProblems................................................................A-2 ErrorMessages...................................................................A-3 Scannercare............................... A-5 FCCradiofrequencyinterferencestatement ............... A-5 Limitedtwoyearwarranty ............................ A-6 i iii Chapter 1 Introduction Welcome Thank you for purchasing the Info ImageReader Express Scanner. This product is the result of ourefforts to develop high technology computer peripherals that areeasyto use, affordably priced, and that enhance your computing experience. Usingthismanual This manual includes complete instructions for scannerinstallation, use, and maintenance. Note that “use,” in this context, refers to scanner operation independent of the task performed with the application software. This guide is organized in a“doasyou read” format. For best results, perform the tasks astheyarepresented. This manual assumes that you have a basic understanding of the DOS and Windows operating system. As a convention, this guide presents all references to guide names or sections in italics,and commands you must type at a command line are presented in a differenttypeface. Assistance If you experience difficulties and cannot find solutions within this guide, please contact Info’s Technical Support Department at (800) 777-3280, Monday through Friday, between 8:00 AMand 4:30 PM, Pacific time. If you wish, you may fax questions to(408) 538-2577, or email questions to tech@infoconnection.com. Provide a fax number or email address for return contact. We maintain a BBS at (408) 5382580 that contains the latest updates tooursoftware,aswellasa web site at and fax back system at (408) 538-2585. What is TWAIN? TWAIN is the interface that links the scannerwith scanning software applications. TWAIN is an industry standard that enables you to use the ImageReader with any TWAIN-compliant software application. With the introduction of Windows 95, the TWAIN specification has been overhauled to take advantage of the 32-bit architecture. When you install our scanner driver under Windows 95, you will have two TWAIN sources — one for 16-bit applications and one for 32-bit applications. Use the following asaguidetoselect the appropriate source. 16-bit applications are legacy Windows 3.x programs that you are running under Windows 95. InfoCenter and Image Pals 2 GO! image editor are16-bit applications. 32-bit applicationsare programs specifically designed for Windows 95, to take advantage of performance enhancements provided by the new architecture. You may experience scanning problems if you do not use the appropriate source before scanning. There is no change to the TWAIN source for Windows 3.x users. Only the 16-bit TWAIN sourceis installed. A noteaboutapplication software Thescanner hardware by itself is notvery useful. It takes acombination of the scanner hardware and application software to perform any ...