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For more information on use, maintenance, and troubleshooting for this product, go to hp.com/ support/lj9000 and see the manual titled use. ENWW Copyright and License © Copyright 2002, Hewlett- Packard Company All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited. A user of the Hewlett- Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re- sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett- Packard printer associated with this user guide. Edition 2, February 2002 Warranty The information contained in this document is subject to change without notice. Hewlett- Packard makes no warranty of any kind with respect to this information. HEWLETT- PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett- Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Trademark Credits Adobe® PostScript ® is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions. Microsoft ® and Windows® are U. S. registered trademarks of Microsoft Corporation. TrueTypeTM is a U. S. trademark of Apple Computer, Inc. ENWW HP Customer Care Thank you for your purchase. In addition to this introduce guide, information about the Hewlett- Packard LaserJet 9000 MFP can be obtained in the use guide at hp.com/ support/lj9000. Along with your product, you receive a variety of support services from HP and our support partners. These services are designed to give you the results you need, quickly and professionally. Online services For 24-hour access to information through the Internet, we suggest these services: World Wide Web Printer drivers, updated HP printer software, plus product and support information can be obtained from the following addresses: in the U. S. : hp.com in Europe: in China: hp.com. cn in Japan: jpn. hp.com in Korea: in Taiwan: or the local driver website: dds.com.tw Firmware updates Provides the ability to download firmware electronically from the Internet.To download the latest firmware, go to hp.com/go/lj9000_firmware and follow the instructions on the screen. To easily send firmware updates to multiple printers, use the HP Web JetAdmin software. (Visit hp.com/ go/webjetadmin.) ENWW Obtaining software utilities and electronic information For U. S. and Canada Phone: (1) (661) 257-5565 Fax: (1) (661) 257-6995 Mail: HP Distribution P. O. Box 907 Santa Clarita, CA 91380- 9007 U. S. A. For Asia- Pacific countries/ regions Contact Mentor Media at (65) 740-4477 (Hong Kong SAR, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) ( 2) 3270-0700. For Australia, New Zealand, and India For Australia, call (03) 8877-8000. For New Zealand, call (64) (9) 356-6640. For India, call (91) (11) 682-6035. For European English Call +44 (0) 207 512 52 02. ENWW HP direct ordering for accessories or supplies For the U. S., call (1) (800) 752-0900. For Canada, call (1) (800) 387-3867. HP Support Assistant compact disc This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U. S. or Canada, call (1) (800) 457- 1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Fulfill Plus at ( 65) 740- 4477. HP service information To locate HP- authorized dealers in the U.S. , call (1) (800) 243-9816. For HP-authorized dealers in Canada, call ( 1) (800) 387-3867. HP service agreements For the U. S., call (1) (800) 743-8305. For Canada, call (1) (800) 268-1221. For extended service, call (1) (800) 446-0522. ENWW Customer support options worldwide Customer support and product repair assistance for the U. S. and Canada . For the U. S., call (1) (208) 323-2551 Monday through Friday from 6 A. M. to 6 P. M., Mountain time. . For Canada, call (1) (905) 206-4663 or ( 1) (800) 387-3867 Monday through Friday from 8 A. M. to 8 P. M., Mountain time. Support is free of charge during the warranty period. However, your standard long- distance phone charges still apply. Have your system nearby and your serial number ready when calling. If you know your product needs repair, call ( 1) (800) 243-9816 to locate the nearest HP- authorized service provider. ENWW European HP Customer Care Center language and in-country/ region options available Open Monday through Friday 8: 30 to 18:00 Central European Time (CET). In many European countries/regions, HP provides to...