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This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec Wireless- Ready DSL Gateway is sure to be one of the keys to your success. Package Contents • Four-port Actiontec Wireless-Ready DSL Gateway • Power adapter • Phone filters • DSL cable • Ethernet cable • USB cable • Installation CD • Quick start guides Minimum System Requirements • Active DSL service • Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB connection • Microsoft Windows 95,Windows 98,Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0,Windows 2000, Windows XP,Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+ Note: USB LAN port is not supported with Microsoft Windows . 95,Windows NT 4.0, and Mac OS 1 Actiontec Wireless-Ready DSL Gateway User Manual • Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.7 recommended) • TCP/IP network protocol installed on each computer Technical Support Self Help To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec support page at this address: A help page is also available on the main page of the Actiontec DSL Gateway Web interface. Enter 192.168.0.1 in the browser’s address text box, and when the first screen appears, click HELP. Basic Setup Support If unable to access the Internet, look at the Internet light on the front of the DSL Gateway. If the light is solid green, call the ISP immediately. If it is not solid green, call Qwest at 1-800-247-7285. Other Problems Contact the ISP if experiencing problems with: • DHCP addressing configuration • Static IP addressing configuration • Transparent bridging configuration Contact Qwest at 1-800-247-7285 for: • DSL service outage support and repair • DSL service installation support • NIC card installation of the Qwest-supplied Realtek NIC Card Note:Before attempting any of the above, make sure access to . the Internet is available. 2 Chapter 1 Introduction Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance. • Enabling Website Blocking • Enabling VPN Pass-Through • Enabling/Disabling NAT • Firewall configuration • Changing the LAN IP address of the DSL Gateway • Enabling Services Blocking • Enabling/Disabling DHCP • VIP feature These features are supported in the DSL Gateway only. Implementation of the above features within the network (LAN) is not supported. Wired/Wireless Upgrade Wired and wireless upgrade installation support is available from Actiontec free of charge if the wired/wireless equipment was purchased from Actiontec. Contact Actiontec at 1-888-436-0675 for installation and configuration support information. Networking (LAN) Support If a wired/wireless network has been set up and support is needed in one of the following areas: • LAN support of multiple computers and peripherals • Microsoft Windows Networking • Microsoft Internet Connection Sharing (ICS) • Advanced LAN configuration with multiple computers 3 Actiontec Wireless-Ready DSL Gateway User Manual • Non-Actiontec-provided network card/Ethernet cable installation, configuration, or troubleshooting • Commercial firewall software configuration contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec networking support is provided for a fee of $29.95 per incident. Other fee-based feature support includes: • Port Forwarding (Static NAT) • Static Routing • MAC Address Cloning • Third-party vendor wireless equipment configuration • DMZ Hosting • NAT Routes • RIP (Dynamic Routing) This support service does not include an on-site field technician. To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at 4 Setting Up 2 the Gateway The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™,which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Gateway, it must be connected to a computer, and then configured. After connecting this first computer, other computers can be added to the network via USB,Ethernet, or wirelessly (see “Building a Network” on page 57). Warning! Read the following two sections (Alarm System, Automatic Water Heater) before proceeding with any installation! Alarm System If your home or business has an alarm system and Qwest DSL shares the same phone line, you have special wiring needs. If you did not order a technician install at the time of sale, please contact Qwest Sales as soon as possible to order and schedule your installation. If you security alarm is wired incorrectly, it may not be able to make a notification call when the alarm is triggered. Professional wiring ...