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350 East Plumeria Drive San Jose, CA 95134, USA October 2011 Technical Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at NETGEAR.com/register. Registration is required before you can use our telephone support service. Registration through our website is strongly recommended. Go to support.netgear.com for product updates and web support. N300 Wireless ADSL2+ Modem Router DGN2200v3 Installation Guide Package Contents The box should contain the following items. If any items are incorrect, missing, or damaged, contact your NETGEAR dealer. Phone ADSL Phone Line The filter or splitter provided depends on the region. N300 Modem Router Phone cable Ethernet cable Power adapter Filter Splitter Filter/Splitter You can use this diagram to connect your modem router or follow the instructions in this booklet. Internet ADSLPhone Line 1. ADSL 3. Computer 2. Power 4. Browser Compliance Declarations of Conformity For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: support.netgear.com/app/answers/detail/a_id/11621/. For GNU General Public License (GPL) related information, please visit support.netgear.com/app/answers/detail/a_id/2649. This symbol is placed in accordance with the European Union Directive 2002/96 on the Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union, this product should be treated and recycled in accordance with the laws of your jurisdiction implementing the WEEE Directive. 1 Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Missing User Name and Password . . . . . . . . . . . . . . . . . . . 3 Install Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Preset Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Add Wireless Devices to the Network . . . . . . . . . . . . . . . . . . . . 8 WPS Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Access the Modem Router to Make Changes . . . . . . . . . . . . . . 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 ReadySHARE Access 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2 Before You Begin Make sure that your DSL service is active before you install the modem router. You need the information listed here to install your DSL modem and connect to the Internet. Please locate it and have it on hand before you start the installation procedure. • DSL user name and password. These are usually included in the welcome letter your DSL ISP sent you when you signed up for your service. Record your DSL Internet service account user name and password here: • Your telephone number or DSL account number. If you do not have voice service, you can use your DSL account number in place of a phone number. User name: Password: 3 Missing User Name and Password If you don’t know or cannot locate your user name and password, call your DSL Internet Service Provider. The following table lists the contact information for some of the primary DSL providers. Be very specific when speaking with your DSL Internet Service Provider. For example, you could say: I need my DSL service user name and password. Can you help me? Note: If your provider says they do not support NETGEAR devices, tell them you need only your DSL user name and password, you do not need support. DSL Internet Service Provider Phone Number AT&T DSL (not AT&T U-Verse) 877-722-3755 AT&T/BellSouth DSL (not AT&T U-Verse) 888-321-2375 CenturyLink 800-809-1410 Covad DSL 888-642-6823 EarthLink 888-829-8466 Qwest 800-247-7285 SureWest 888-639-1611 TDS DSL Support 866-571-6662 US Family: 800-300-4256 Verizon 800-567-6789 Windstream 877-901-4692 4 Install Your Modem Router A microfilter filters DSL interference out of standard phone equipment that shares the same line with DSL service. Example devices are telephones, fax machines, answering machines, and caller ID displays. 1. Connect the ADSL. a. Install an ADSL microfilter between the phone line and the phone. b. Connect the ADSL port of the modem router to the ADSL port of the microfilter c. Use an ADSL microfilter for every phone line in the house if your modem router and telephone connect to the same phone line. ADSLPhone Line 1 5 2. Add power to the modem router. a. Connect the power adapter to the router and plug the power adapter into an outlet. b. Wait for the WiFi LED on the front panel to turn on. If none of the LEDs on the front panel are on, press the Power On/ Off button on the rear panel of the modem router. 3. Connect a...
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