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Your new Turbo Hub will enable you to connect to the Internet and make voice calls using a landline phone. This guide will provide you with an overview of your Turbo Hub and steps for getting started. A Turbo Hub User Guide CD is included in the box for additional installation information. For additional support, you can also visit bell.ca/devicesupport and select your device from the drop down menu. SETUP Choosing a locationInserting your Bell SIM cardConnecting the power adapterStart-up 2 3 4 5 USING YoUR TURBo HUB Connecting a computer through EthernetConnecting a device through Wi-FiConnecting a Landline phone to make and receive phone callsChanging your Turbo Hub settings and accessing text messaging 6 6 7 8 TRoUBLESHooTING Button and LED indicator legend FAQs Technical Support 9 12 13 SETUP Before using your Turbo Hub, please ensure you have the following: • A Bell Turbo Hub Flex Plan • Your Mobile Directory Number (MDN) or phone number • An active Bell SIM card If you don’t have an account or a Turbo Hub Flex Plan, number or an active Bell SIM card, speak with a Bell account representative at 1-888-4MoBILE (1-888-466-2453). Choosing a location for your Turbo Hub Always select an indoor location, preferably close to a window but avoiding direct sunlight. A window location generally will give the best conditions for receiving a strong 4G signal strength. For best results, place the Turbo Hub away from microwave ovens and other transmitters (e.g. security/alarm systems) as they can cause signal interference with Wi-Fi connections. Using the stand provided, you can position your Turbo Hub upright by inserting the tabs of the stand into the slot on the bottom of the Hub. Inserting your Bell SIM card Before turning the device on, follow the steps below: 1. Locate the SIM card slot on the back of the device. 2. Gently insert your Bell SIM card into the SIM card slot. 3. Ensure that the SIM card is inserted into the Turbo Hub with its bevelled edge facing up, as illustrated. You should hear a “click” sound when the SIM card has been inserted properly. Note: You must use the Bell SIM card you received along with the Turbo Hub. SIM cards from other devices will not function in the Turbo Hub. Similarly, the SIM card provided with the Turbo Hub will not function in other devices. Connecting the power adapter • Connect the cable from the power adapter to the power adapter input on the back of the Turbo Hub and insert the plug into an outlet. • Power on the device (press the round button on back of device). Power On/Off Button Start-up • Allow approximately one minute for the Turbo Hub to boot/start-up. When the start-up procedure is finished, the following conditions should exist: 1. The Power indicator will show solid green. 2. The Internet Port indicator will show solid or blinking green. 3. The Wi-Fi indicator will show solid or blinking blue. 4. The LAN Ports indicator will show solid or blinking green if any local Ethernet ports are connected. 5. one of the Signal Quality indicators will light up to show the level of signal strength on the Bell network. a. Excellent coverage indicator will show solid blue b. Good coverage indicator will show solid blue c. Poor coverage indicator will show solid blue None of the signal indicators will be lit if there is no coverage. If any of these conditions do not occur, refer to the troubleshooting section on page 9 or refer to your User Guide CD. USING YoUR TURBo HUB Connecting your computer through an Ethernet cable • Attach the Ethernet cable to one of the Ethernet connectors (1 – 4) on the back of the Turbo Hub. • Connect the other end of the Ethernet connector to a PC/laptop. • Launch your Internet browser and you’re online. You can connect up to four (4) computers using the Ethernet ports. One shielded Ethernet cable is included. Note: If connecting additional PCs, use only shielded Ethernet cables in order to fulfill electrical emissions requirements (CE, FCC). Connecting your device through Wi-Fi Wi-Fi security has been enabled on your Turbo Hub. To connect through Wi-Fi, enter the following on your Wi-Fi-enabled PC/laptop or device: • The Wi-Fi Network Name (SSID). You can find your Wi-Fi Network Name (SSID) printed on the side of your Turbo Hub. The Wi-Fi Network Name (SSID) will be BellXXXX, where XXXX is random numbers or letters. • The WPA Passphrase. You can find your WPA Passphrase printed on the side of the Turbo Hub, under the title “WPA/WPA2 – PSK Passphrase.” • Launch your Internet browser and you’re online. Note: You can connect up to 15 devices using Ethernet and/or Wi-Fi. Wi-Fi Network Name (SSID) WPA/WPA2 Passphrase Connecting a Landline phone to make and receive phone calls If you have chosen to subscribe to voice service, simply plug your phone cord into the RJ11 phone jack on the back of the Turbo Hub and you are ready to make calls. Refer to the Call Feature chart below for details on voice services available on select Turbo Hub Flex Plan. Call F...