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... . .... . ........ .... .. ... .... ... .... ....... .... ..... 1 Contents Introduction AdderView IP features - front and rear4 What’s in the box5 What you may additionally need5 Installation Mounting6 Connections7 Host computer or KVM switch7 Local keyboard, video monitor and mouse8 IP network port8 Modem/ISDN port9 Power supply connection9 Power control port10 Configuration Initial configuration11 Part 1 – Local configuration11 Encryption settings13 Hot plugging and mouse restoration14 Resetting the configuration 15 Part 2 – Remote configuration16 Networking issues17 Positioning AdderLink IP in the network17 Placing AdderLink IP behind a firewall17 Placing AdderLink IP alongside the firewall19 Power switching configuration20 Performing a flash upgrade21 Operation Connecting to the AdderLink IP22 Local connection22 Remote connections23 Remote connection by VNC viewer24 Remote connection by Web browser24 Using the viewer window25 The menu bar25 When using the viewer window25 Mouse pointers26 Configure26 Re-synchronise mouse 27 Auto calibrate 27 Access mode - shared/private 27 Power control27 Controls28 Connecting via dial up (modem or ISDN) link30 Downloading VNC viewer from the AdderLink IP30 If you need to enter a port number30 Viewer encryption settings31 Supported web browsers31 Contents - page 2 Further information Getting assistance32 Troubleshooting32 Appendix 1 - Local configuration menus33 Unit configuration34 Network configuration35 Modem configuration36 Reset configuration37 Clear IP access control38 Appendix 2 - VNC viewer connection options39 Colour/Encoding39 Inputs40 Misc40 Identities41 Defaults41 Appendix 3 - VNC viewer window options42 Appendix 4 - Browser viewer options43 Encoding and colour level43 Inputs43 Security43 Misc43 Appendix 5 - Remote configuration menus44 User accounts45 Unit configuration46 Advanced unit configuration47 Network configuration48 Setting IP access control49 Serial port configuration50 Modem port50 Power control port50 Host configuration51 Logging and status52 Appendix 6 – Addresses, masks and ports53 IP addresses53 Net masks53 Net masks - the binary explanation54 Calculating the mask for IP access control55 Ports56 Security issues with ports56 Appendix 7 – Cable and connector specifications57 RS232 serial mouse to PS/2 converter cable 57 Power switch to power switch daisy chain cable57 Appendix 8 – Hotkey sequence codes58 Other products in the Adder range59 Warranty59 Safety information59 Radio Frequency Energy60 Index Introduction Thank you for choosing the AdderLink IP from Adder Technology. This intelligent product delivers straightforward setup, secure operation and the ability to fully control one or more computers from almost anywhere. Remote control via a network connection is nothing new and software-only solutions to facilitate this are commonplace. However, they all present two major drawbacks: a) Special software must be used on all of the computers involved, especially the host, and b) if that host ceases to operate, the remote user is powerless to intervene. AdderLink IP is different and requires only the remote system(s) to run a small utility. The host system can run its usual operating system completely unchanged and needs only to be connected (via its keyboard, video and mouse ports) to the compact AdderLink IP box. It is this external connection to the AdderLink IP that keeps the remote user in control. Even in the midst of a system crash, the remote user can still view the host’s condition as if sitting next to it. Additionally, when the power switch option is employed, a host system can be remotely rebooted, no matter how badly it has locked-up. AdderLink IP really starts to excel when it is hooked to a suitable KVM switch. Then its robust, secure and adaptable operation is available across a multitude of systems. LOCREMVNC100LNKPWRKVM switchORIP network/ InternetPower switchModem or ISDNModem or ISDN Four simultaneous remote users AdderLink IP can support four remote users at any one time. All of these may be connected via the IP network port or one may be linked via the modem/ISDN channel. Local user The console port allows control of the system(s) by a keyboard, video monitor and mouse connected directly to the AdderLink IP. Modem/ISDN port This port offers a connection option that can be used alongside, or instead of, the IP network link. It also offers a backup route should the network fail. IP network/Internet The IP port allows direct connection to an Ethernet-based local network and from there onto the wider Internet, as required. Alternatively, the robust AdderLink IP security system will allow direct connection to the outside world. Main KVM connection Optional power control AdderLink IP provides the opportunity to attach one or more power switches. These control the supply to the host system(s) and allow the remote user to hard reset any system that has suffered a failure. One host or many On its own, the AdderLink IP provides re...