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46mm Temperature range • Operation: Between 0 and 35.C (32 to 95.F). • Storage: Between -20 and 70.C (-4 to 158.F). Relative humidity • Operation: Up to 95% at 40°C • Storage: Up to 95% at 40°C 13 Frequently asked questions In this chapter, you will find the most frequently asked questions and answers about your phone. 13.1 Connection The handset does not switch on! • Charge the batteries: Put the handset on the base station to charge. After a few moments, the phone will switch on. • You may have accidentally switched off the handset. In this case, press and hold h for at least 1 second to switch it on again (see section 8.1 - “Switch the handset off/on”). (H . D . W) The handset does not charge! • Check charger connections. 56 Technical data icon is not blinking during charge! • Battery is full: There is no need to charge the battery. • Bad battery contact: Adjust the handset slightly. • Dirty contact: Clean the batteries contact with a cloth moistened with alcohol. Communication is lost during a call! • Charge the battery • Move closer to the base station. The phone is “Out of range”! • Move closer to the base station. 13.2 Set-up Searching... is displayed on handset and icon is blinking! • Move closer to the base station. • Make sure that your base station is on. • Reset your unit and restart handset registration. 13.3 Sound Handset does not ring! Check that the Ring Volume is not set to no bars (Ringer Off), and make sure the icon is not displayed on the screen (see section 9.2.1 - “Set the Ring Volume”). Caller does not hear me! Microphone may be muted: During a call, press s. There’s no dialling tone! • No power: Check the connections. • Batteries are empty: Charge the batteries. • Move closer to the base station. • Wrong line cable used: Use the line cable provided. • Line adaptor is required: Connect the line adaptor to the line cord. Caller does not hear me clearly! • Move closer to the base station. • Move the base station at least one metre away from any electronic appliances. Frequent noise interference on my radio or television! • Move the base station as far away as possible from the electrical appliances. 13.4 Product behavior Keypad does not work! • Unlock your keypad: Long press * in idle mode. The handset warms up when making a long call and when it is on the base station! • This is a normal behavior. The handset consumes energy while calling and charging. Frequently asked questions The handset cannot be registered to the base station! • Maximum number of handsets (8) has been reached. To register a new handset, unregister an existing handset. • Remove and replace the handset batteries. • Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset (see section 10.6). Caller number is not displayed! • Service is not activated: Check your subscription with your network operator. I cannot change the settings of my voice mail! • Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings. My handset keeps going into idle mode! • If there are no key presses for 30 seconds, the handset will automatically return to idle mode. It will also return to idle mode automatically when you place the handset back on the base station (if auto hang-up feature is on). Phonebook entry cannot be stored and Memory Full is displayed! • Delete an entry to free memory before saving your contact again. The PIN code is wrong! • The default PIN is 0000. • Reset the handset to revert to the default PIN code if it has been changed before (see “Reset Unit” - Section 10.8). Frequently asked questions 14 INDEX A Access Info Service 54 Access phonebook 31 Access Redial list 34 Access the Call log 35 Access the Call Return Service 54 Activate/Deactivate loudspeaker mode 30 Activating Withhold ID 55 Adjust earpiece or speaker volume 30 Advanced settings 43 Advanced Settings menu tree 26 Answer a call 29 Answer an external call during intercom 38 Auto Conference 44 Auto hang-up 42 Auto Prefix 47 B Backlight timing 42 Base station 18 Batteries 20 Call Barring 44 Call Forward 50 Call Forward when Busy 51 Call Forward when Unanswered 52 Call from redial list 28 Call from the call log 28 Call from the phonebook 28 Call Return 54 Call the Cancel Call Back Number 55 Call using Direct Access Memory 29 Cancel Call Back 54 Change Call Forward Activation Codes 50 Change Call Forward Deactivation Code 50 Change Call Forward when Busy Activation Codes 51 Change Call Forward when Busy Deactivation Code 52 Change Call Forward when Unanswered Activation Codes 52 Change Call Forward when Unanswered Deactivation Code 53 Change PIN 45 Change the Dial Mode 48 Change the Display Language 41 Change the Handset Name 40 Charge battery 21 Clock and Alarm menu tree 25 Clock and Alarm settings 39 Color themes 42 Connect the base station 19 Contrast 42 D Deactivate/Activate Auto Hang-Up 42 D...