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Base charging contacts are dirty or damaged. 2. Wrong type of batteries used. 3. Batteries may need to be replaced. 65 Troubleshooting (continued) Callers Are Not Displayed on Screen 1. Verify that you have subscribed to the appropriate service (Caller Waiting Caller ID) from your telephone company. If you only subscribed to Caller ID service the unit will not display call waiting caller ID information. 2. Check if your answering machine is set to answer before 2 rings. No Caller Information is Displayed with the Call Waiting Beep 1. Verify that you have subscribed to Call Waiting Caller ID service from your telephone company. We encourage you to disconnect all the telephone cords and adapter; and then reinstall the unit step by step per this instruction manual before you ask for service. Save These Instructions 66 Telephone Repair DO NOTATTEMPTTO REPAIR THIS PRODUCTYOURSELF. Telephones manufactured by CORTELCO must be returned to us for repair. You can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED WARRANTY. CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY. If your telephone is returned for repair, include a copy of your sales receipt containing the date-of-purchase. DO NOT INCLUDE THE ORIGINAL SALES RECEIPT. If date-of-purchase is not included, the factory date printed on the label on the bottom of your telephone will be used as the date-of-purchase. The factory date allows six months for distribution and sale of this product. If you return your telephone for repair, the warranty period is not extended. The original date-ofpurchase continues to apply to your warranty. 67 OUT-OF-WARRANTY REPAIR We will repair this product for a nominal fee after the LIMITED WARRANTY has expired if you send it to us in a complete and undamaged condition. The repaired unit will be shipped to collect. RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for repair, package it carefully, preferably in the original carton. Be sure to include your return address, a copy of the sales receipt showing date-of-purchase, describing the problem you have with your Telephone. Shipping must be prepaid. If the telephone is in warranty, it will be repaired or replaced, at our option, at no cost to you, and it will be returned shipping prepaid. Ship your telephone (shipping prepaid) to: CORTELCO REPAIR CENTER 1703 SAWYER ROAD CORINTH, MS 38834 68 FCC Information Part 68 is a Federal regulation which requires equipment to be tested and FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company. The Ringer Equivalence Number, which is used to determine the number of devices you may connect to your phone line, indicates the amount of power that your telephone from the telephone company line during ringing. If you have more than one telephone other terminal device) connected to the telephone company line, you should total the ringer equivalence numbers (REN s), and be sure that the total is not more than five. Your telephones may not ring if the total is more than five. Also, in some rural locations, your telephone may not ring if the REN total is more than three. RESTRICTIONS You must not connect your telephone to coin-operated lines or party lines. 69 INSTALLATION This model telephone must be connected to the telephone through a modular jack. The required USOC for the modular and RJ11W for wall mounting. The USOC number is printed on your telephone. HEARING-AID COMPATIBILITY The handset on your telephone will work with magnetically-coupled hearing aids. You can use a hearing aid equipped with a T (Telephone) switch. IN CASE OF TROUBLE If your telephone should cause problems on the telephone line, the telephone company can temporarily disconnect your service. The telephone company must then notify and allow you to correct the problem. The telephone company may from time to time change its lines or equipment. They must notify you if planned changes will affect your telephone service, to allow you to take steps to prevent interruptions. Part 15 regulates the electromagnetic energy emitted by equipment to minimize interference to radio, television, and other wireless devices. This telephone complies with Part 15 of the FCC Rules. In the unlikely event that interference occurs, move the telephone and/or radio, television, etc. to increase the separation distance. 70 LIMITED WARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) original purchase. This warranty is in lieu of all other express warranties. period, CORTELCO agrees to repair or, at its option, ...
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