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Enter correct User ID. Remote IP Deskphone has no Station Control Password. Notify system administrator. Permission Denied (4) Incorrect User ID entered. Enter correct User ID. Attempt to log on to a remote Avaya 1120E IP Deskphone or an Avaya 2050 IP Softphone from an Avaya 1230 IP Deskphone (some restrictions apply). Go to an Avaya 1120E IP Deskphone or an Avaya 2050 IP Softphone and try again, or consult your local system administrator. Permission Denied (6) Incorrect User ID entered. Enter correct User ID. Incorrect Station Control Password entered. Select Retry, and try again with the correct Station Control Password. Server Unreachable (1) Network problem. Notify system administrator if the problem persists. 160 Troubleshooting your Avaya 1230 IP Deskphone Troubleshooting your Avaya 1230 IP Deskphone Table 10: Troubleshooting Virtual Office (Part 4 of 4) Displayed message Probable cause Action Server Unreachable (2) Network problem. Notify system administrator if the problem persists. VOUD configured on TN Remote IP Deskphone does not have VOUA Class of Service. Notify system administrator. Flexible Feature Codes Use the Table 11 to track and organize the FFCs assigned to features by your system administrator. Table 11: Flexible Feature Codes (Part 1 of 2) FFC Feature FFC Feature Automatic Wake-Up Activate Make Set Busy Activate Automatic Wake-Up Deactivate Make Set Busy Deactivate Automatic Wake-Up Verify Malicious Call Trace Call Detail Recording Charge Account Override 161 Troubleshooting your Avaya 1230 IP Deskphone Troubleshooting your Avaya 1230 IP Deskphone Table 11: Flexible Feature Codes (Part 2 of 2) FFC Feature FFC Feature Call Forward All Calls Activate Pickup Ringing Number Call Forward All Calls Deactivate Pickup Directory Number Call Park Pickup Group Electronic Lock Activate Radio Paging Access Electronic Lock Deactivate Radio Paging Answer Group Call Remote Call Forward Activate Internal Call Forward Activate Remote Call Forward Deactivate Internal Call Forward Deactivate RingAgain Activate RingAgain Deactivate Virtual Office Terminal Log Off Station Control Password Change Virtual Office Terminal Log On 162 Avaya 1200 IP Deskphone LCD Expansion Module Avaya 1200 IP Deskphone LCD Expansion Module Avaya 1200 IP Deskphone LCD Expansion Module This section provides information about the LCD Expansion Module (12key self-labeling) supported by the Avaya 1230 IP Deskphone. The LCD Expansion Module is a hardware accessory that connects to the Avaya 1230 IP Deskphone and provides additional line appearances and feature keys. Basic features The LCD Expansion Module supports the following features: • 12 user-defined feature keys • wall or desk mountable • a maximum of seven LCD Expansion Modules (12-key self-labeling) can be connected 163 Avaya 1200 IP Deskphone LCD Expansion Module Avaya 1200 IP Deskphone LCD Expansion Module Keys and descriptions For the location of the keys and components on the LCD Expansion Module, see Figure 8 on page 164. Figure 8: LCD Expansion Module (12-key self-labeling) 164 Avaya 1200 IP Deskphone LCD Expansion Module Avaya 1200 IP Deskphone LCD Expansion Module Table 12 on page 165 gives a description of the keys and components of the LCD Expansion Module. Table 12: LCD Expansion Module keys descriptions Key or components Description User-defined feature keys The keys on the Expansion Modules are programmable, with LCD labels. The system administrator programs these keys as either memory, line, or intercom keys. A steadily lit icon beside a programmable line key indicates that the line is active. A flashing icon indicates the line is on hold or that the feature is being programmed. A steadily lit icon beside a feature key indicates that the feature is active. A flashing icon indicates that the feature is being programmed. Display The LCD display provides labels for the programmed keys and icons that show the feature state. For information about connecting the Expansion Module, see the Expansion Module for Avaya 1200 Series IP Deskphones Quick Installation Guide (NN40050-303) 165 Avaya 1200 IP Deskphone LCD Expansion Module Avaya 1200 IP Deskphone LCD Expansion Module 166 Quick Reference Quick Reference Quick Reference Feature operation AutoDial Store AutoDial AutoDial AutoDial Use Display Display AutoDial Call Forward Fwd Activate Fwd Deactivate Fwd Reinstate Fwd Fwd View number Display Fwd Call Pickup Call Waiting Pickup Call Waiting Answer (Hold) Return to first call (Goodbye) Conference Handsfree Conf Conf Activate (to end the call) (Goodbye) (Handsfree) Switch to handset Handset to handsfree (Handsfree) Activate Headset (to end the call) Hold (Headset) (Goodbye) Place a call on hold (Hold) Return to a held call Last Number Redial Message Ring Again Activate RngAgn When notified RngAgn Deactivate RngAgn 167 Quick Reference Quick Reference Trans Trans Transfer Adjust volume or (Volume +) (Volume -) Legend Icon Action Indicates the key cap text label. For example,...