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All materials being returned to AltiGen must have an associated RMA number. RMA numbers are issued by AltiGen Customer Service and can be obtained by calling 1-888-ALTIGEN (258-4436) or submit an online RMA request via the AltiGen Partner Resource Center, at AltiGen reserves the right to refuse return of any material that does not have an RMA number. The RMA number should be clearly marked on the outside of the box in which the material is being returned. For example: Attn.: RMA # 123 AltiGen Communications, Inc. 4555 Cushing Pkwy. Fremont, CA 94538 Upon authorization of return, AltiGen will decide whether the malfunctioning product will be repaired or replaced. 2. To obtain warranty service, you will be required to provide: a) The date and proof of purchase b) Serial number of the product c) Your name and company name d) Your shipping address e) A description of the problem 3. For additional information contact your AltiGen Dealer or AltiGen Communications, Inc. Effect of State Law Sales Outside the U.S.A. About This Manual • IP 705 Quick Reference Card covers basic end user phone features, configuration from the IP phone, and AltiServ feature codes. • The AltiWare Administration Manual provides detailed information on configuring AltiGen IP phones in AltiWare Administrator. C H A P T E R 1 The IP 705 Phone Figure 1. IP 705 Phone, Top View Note: * Indicates a normal operating mode key feature, which is available only after registering the IP 705 with the phone server and logged in as an extension. Figure 2. IP 705 Phone, Back View Figure 3. IP 705 Phone, Left View Figure 4. IP 705 Phone, Bottom View Hardware Items in the Package • IP 705 set and stand • Handset • Handset cord • AC adapter (Input: 100-240V; Output: DC 5V, 2A) • Power cord • Network cable • Power over Ethernet (PoE) module Supported Telephony Features C H A P T E R 2 Setting Up the IP 705 Phone 1. Gather network settings information (this information is needed to configure the IP 705): • AltiWare server IP address • IP 705 phone’s IP address This address is needed if your company does not use Dynamic Host Configuration Protocol (DHCP), which automatically assigns IP addresses to devices when they are connected to the network. The phone’s IP address can be obtained from your system administrator. 2. Connect the IP 705: a. Connect the phone to the LAN that AltiServ is on. b. Connect the handset to the handset port. c. Connect the power plug to the DC port. Note: If you want to use Power over Ethernet, see “To Use IP 705 in Power over Ethernet Mode” on page 17. 3. Configure startup network settings. (To display the phone’s menu, as required below, press the Menu button on the phone. Use the../.. buttons to scroll the menus and settings in the LCD screen. Press the Enter button to select a menu item or a setting.) If you are using DHCP, ensure that DHCP is enabled on the IP 705 phone: Menu > NETWORK > ENABLE DHCP > Yes. (DHCP is enabled by default.) If your company does not use DHCP, disable DHCP on the IP 705 phone: Menu > NETWORK > ENABLE DHCP > No. In this case, configure the following network settings on the IP 705 after setting up the phone: • Local IP address • IP subnet mask • Gateway IP address 4. Configure the AltiWare IP settings (see “Configuring IP Settings” on page 22 for information about IP settings): a. Menu > SYSTEM >Enter. b. Select AW SERVER, and press Enter. c. Enter the AltiWare server address, using the * key to input periods, and press Enter. 5. Activate the IP 705 extension from the IP phone: a. With the handset onhook, press #27, then the Enter button. b. Enter the extension number and password when prompted. c. The phone will attempt to register, as shown in the LCD screen: If the phone successfully passes through these stages, the phone shows the date, time, and extension in the LCD screen and is now in normal operating mode. The Phone Startup Process 1. All LED lights will be on. 2. The LCD screen displays [ATGN BOOT] on the first line. 3. On the second line of the LCD screen, the following messages are displayed in succession: —CHECK MEMORY (RAM checking state) —CHECK FW (Firmware checking state) —INIT NETWORK —LOADING FW... —LOADING NOW. —Boot Done —INITIALIZING —Version xxxx.xxxx.xxxx To Use IP 705 in Power over Ethernet Mode 1. Unplug the power cord. 2. Remove the screw on the PoE Module cover, and remove the cover. 3. Plug in the PoE Module as illustrated below. The side with four pins in the center faces the right side. 4. Put the PoE module cover back, and tighten the screw. 5. Move the DC/PoE switch to the PoE position. 6. Connect the phone to an AltiGen-certified PoE-enabled switch. To Remove the PoE Module 1. Remove the screw on the PoE Module cover, and remove the cover. 2. Notice the “feet” on the two tabs located on the lower end of the cover. Use these feet to lift the PoE module out of the compartment: Holding the upper end of the cover, slip the cover into either the right or...