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15 Using a Headset........................16 Intercom....................................16 Redial........................................18 Mute..........................................18 Receiving Calls .........................18 Handling Calls............................19 Placing a Call on Hold...............19 Transferring a Call.....................19 Conferencing Calls....................20 Picking up Calls.........................21 Ending Calls..............................21 Call Forwarding.........................22 Park Calls/Pick Up Parked Calls ... 23 Additional Features....................27 Star Codes ................................27 Services ....................................27 Callers List ................................28 Missed Calls Indicator ...............29 Directory List .............................30 Voicemail...................................31 Suppressing DTMF Playback....33 Ring Tones and Tone Sets........34 Stuttered Dial Tone ...................36 Call Waiting Tone......................36 Language ....................................37 Setting Language ......................37 Troubleshooting Solutions........38 Limited Warranty........................41 Table v About this Guide About this Guide This guide explains how to use the basic features of your new 480i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system. Your system administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, administrators should refer to the Aastra SIP 480i/ 480i CT/9112i/9133i IP Phone Administration Guide. Documentation • Aastra 480i Installation Guide – installation and set-up instructions, general features and functions, and basic options list customization. Included with the telephone. • Aastra SIP 480i IP Phone User Guide – explains the most commonly used features and functions for an end user. • Aastra SIP 480i/480i CT/9112i/ 9133i IP Phone Administration Guide – explains how to set the 480i phone up on the network and contains advanced configuration instructions for the 480i. This guide has instructions that are at a user level. Introduction This 480i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. The 480i has all the features of a regular business set and more, allowing you to make and receive calls, transfer, conference and more. Phone Features • A 3.5" x 2.25" backlit display. • 6 multi-functional softkeys - as default or customized settings • 4 line/call appearance buttons with corresponding lights. • Up to 5 additional line/call appearances as softkeys. • Enhanced busy lamp fields. • Full-duplex speakerphone for handsfree. • Built-in-two-port, 10/100 Ethernet switch which lets you share a connection with your computer. • Inline power support, which eliminates power adapters. General Requirements • A SIP-based IP PBX system or network installed and running with a number created for the new 480i IP phone. • Adherence to SIP standard RFC 3261. • Access to a configuration server where you can store the firmware image and configuration files. The configuration server must be able to accept connections anonymously (if TFTP is used). 480i IP Phone User Guide • The IP phone must be configured for a specific type of protocol to use. (TFTP is enabled by default). You can configure the following protocols on the IP phone: - TFTP (Trivial File Transfer Protocol) - FTP (File Transfer Protocol) - HTTP (Hypertext Transfer Protocol) • A 802.3 Ethernet/Fast Ethernet LAN • Category 5/5e straight through cabling • Power over Ethernet (PoE) power supply (optional accessory – necessary only if no inline power is provided on the network). Installation and Setup If your system administrator has not already setup your 480i phone, please refer to the Aastra 480i Installation Guide for basic installation and physical setup of the 480i. For more advanced administration and configuration information, system and network administrators should refer to the Aastra SIP 480i/480i CT/ 9112i/9133i IP Phone Administration Guide. Introduction 480i IP Phone User Guide Getting Started Getting Started When You First Plug in Your Phone The 480i automatically begins the startup sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The first screen to display is the Aastra splash screen. Updating Your Phone After displaying the Aastra splash screen, the 480i checks settings and checks for new configuration and firmware updates on the configuration server. If a new update is found, the phone displays the update it is installing (either "Updating Config" or "New Firmware"). This may take a few moments while the configuration server downloads the latest updates. Your system or network admi...