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6 Free Seating (optional) .................................... 15 Incoming Calls ...............................................16 Outgoing Calls ...............................................19 During Calls ....................................................33 Call Forwarding ..............................................39 Absence Information (optional) ....................... 51 Messages ...................................................... 53 Group Features .............................................. 59 Other Useful Features ..................................... 62 Settings .......................................................... 69 Accessories ................................................... 82 Installation ...................................................... 88 Troubleshooting ..............................................97 Glossary .........................................................98 Index .............................................................. 99 Dialog 4220 Lite/Dialog 4222 Office Welcome Welcome Welcome to the user guide for the Dialog 4220 Lite and Dialog 4222 Office system telephones in the Ericsson MD110 Communication System. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. There is a line of telephones designed for easy use in every situation to take full advantage of these advanced features and facilities. Function descriptions that do not include speaking in the handset, are described off-hook, if nothing else is stated. Instead of pressing the Clear key, you can always replace the handset. Some markets use differing codes for some functions. In this guide, all functions are described using the most common code. The markets and their differing code is shown as a side note. The user guide describes the facilities of the Dialog 4220 Lite and Dialog 4222 Office system telephones as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information. The latest version of this user guide can also be downloaded from: If you would like to practise the handling of the phone, you can try the “Ericsson Enterprise End User Training On Telephones”, available at: Usertool/index.htm. To start practising, select the option “Ericsson Enterprise eLearning”, and then select your type of phone. Note Dialog 4220 Lite and Dialog 4222 Office are system telephones, i.e. they can only be used for an Ericsson private branch exchange that supports these types of phones. Dialog 4220 Lite/Dialog 4222 Office Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms. When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication. Warranty ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material. Declaration of conformity Hereby, Ericsson Enterprise AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC. Details to be found at: Dialog 4220 Lite/Dialog 4222 Office Description 6 Dialog 4220 Lite/Dialog 4222 Office Description Dialog 4220 Lite/4222 Office phones Note: The functions available on each model vary. If any functions differ or are unavailable, this will be indicated in the relevant section of the user guide. 1 Display (Dialog 4222 Office only) 2x20 characters. See section “Display information” on page 12. 2 Programming See section “Settings” on page 69. 3 Callback For indicating/activating Callback. See section “When you receive a busy tone” on page 23. The feature can be removed or moved to another programmable function key by your system administrator. Dialog 4220 Lite Dialog 4222 Office 1 2 3 5 5 6 7 8 9 10 11 12 13 14 15 16 17 2 5 6 7 11 9 12 13 14 15 16 4 3 4 18 18 Description 4 Diversion (Follow-me) For indicating/act...