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Cautions signify information that could prevent service interruption or damage to equipment. Warnings provide information that could prevent injury or endangerment to human life. Copyright © 2007 ADTRAN, Inc. 61200796L1-31A NetVanta 7100 Administrator’s Guide Frequently Asked Questions (FAQs) Frequently Asked Questions (FAQs) How do I access the phone system administrative settings using my computer? Connecting Using a Web Browser on page 13 How do I add a new phone to the system? Create a New User Account in the System on page 20 How do I remove a user from the phone system? Deleting a Phone User Account on page 28 How do I change an existing phone user to a new phone user? Editing an Existing Phone Account on page 22 How do I change a phone’s caller ID display name? Email and Caller ID Settings on page 24 How do I change or reset a voicemail password? Resetting Voicemail Password on page 42 How do I enable automatic email notification of new voicemail messages? Enabling Email Notification of Voicemail Messages on page 45 How do I change the email address for notification of voicemail messages? Enabling Email Notification of Voicemail Messages on page 45 How do I increase the voicemail storage limit for a phone user? Updating Voicemail Permission (Class of Service) on page 49 How do I add a speed dial numbers, line keys, and button maps to a phone? Speed Dial, Line keys and Button Maps on page 34 How do I add a system speed dial (e.g., all employees dial 04 for the IT Helpdesk) to the telephone system? Adding a System Speed Dial Number on page 72 How do I view the port status of analog stations, analog trunks, T1 and Ethernet ports? Checking the Port Status on page 77 How do I add an employee’s name to the dial by name directory? Dial By Name Directory on page 63 61200796L1-31A Copyright © 2007 ADTRAN, Inc. Frequently Asked Questions (FAQs) NetVanta 7100 Administrator’s Guide Copyright © 2007 ADTRAN, Inc. 61200796L1-31A NetVanta 7100 Administrator’s Guide Table of Contents Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1. Accessing and Navigating the System Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Accessing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Minimum Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Physical Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting Using a Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2. Managing Phone Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Adding a New Phone to the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Create a New User Account in the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connect the Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Editing an Existing Phone Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Email and Caller ID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Call Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Deleting a Phone User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Setting and Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 3. Modifying Existing Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Resetting a Phone to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Customizing Phones and User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Call Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Contact Directory. ....