Known Issues with HP 3PAR Management Plug-in and Recovery Manager
Software for VMware vSphere
Description
Workaround
When using the HP 3PAR Copy to Datastore option to copy
It is recommended that the VMware Datastore Browser’s
or clone a Thinly-Provisioned virtual disk to a Datastore, the
Copy and Paste functions be used to preserve the VMware
newly created virtual disk is fully populated.
Thin-Provisioning disk feature.
Creating a Virtual Copy for a VM by right-clicking a Virtual
Manage the Virtual Copy from the HP 3PAR tab, or define
Machine from the left panel of the VI client may not function Microsoft Internet Explorer as the default web browser.
correctly if Microsoft Internet Explorer is not the Microsoft
Windows default web browser.
A single ESX host that contains multiple host names on an
All WWNs of the Fibre Channel host adapters from an ESX
HP 3PAR StoreServ Storage system is not supported.
host must be defined as a single host name on the HP 3PAR
StoreServ Storage system.
To create a Virtual Copy of a VM, HP 3PAR Management
The vCenter has a default period of 15 minute before timing
Plug-in and Recovery Manager Software for VMware vSphere out any task(s). To prevent the VI client from displaying an
initiates a task to create a VMware snapshot for VM
unnecessary timeout error messages, refer to the VMware
consistency. If the task runs for more than 15 minutes, the
support Website for recommendations and detailed
vCenter will time out the task; however, the task still continues instructions for editing the timeout value.
on the ESX host. The next attempt to rerun the VMware task
http://kb.vmware.com/selfservice/microsites/search.do?
returns the following error, “Operation failed since another
language=en_US&cmd=displayKC&externalid=1004790
task is in progress.”
HP 3PAR Management Plug-in and Recovery Manager
To install the SSL Certificate:
Software for VMware vSphere supports secure network
1. After logging on to the VI client, click View Certificate on
communications between the vSphere client and itself.
the displaying Security Warning dialog.
However, HP recommends also installing the SSL Certificate
2. When the Certificate wizard appears, click Install
associated with the plug-in in the desktop where vSphere
Certificate.
client resides. Failing to do so may cause vSphere client to
hang.
3. Follow the displaying prompts in the Certificate wizard
and then click OK when complete.
4. Click OK on the Security Warning dialog.
5. Close and then reopen the VI Client.
This only needs to be done once.
While uninstalling the application, the following event is
This behavior can be ignored since it does not effect the
logged in the Event viewer:
uninstall or reinstallation process.
“Application or service '3PAR Management Plug-in and
Recovery Manager for VMware vSphere Web Service' could
not be restarted.”
RMVMware.exe Virtual Copy creation fails when a Virtual
This version supports only English language for Virtual
Machine or Datastore name is in Japanese.
Machines and Datastores.
Rename Japanese names to English names. Use the UUID
method to create snapshot for Virtual Machines or Datastores.
Application consistent Virtual Copy creation fails if the Virtual Application Consistency is not supported on Virtual Machines
Machine has physical compatibility RDM.
that have been configured using Physical Compatibility RDM
LUNs.
If possible, remove physical compatibility RDMs or convert
the VMs to Virtual compatibility RDMs.
A script error occurs through the Virtual Volume tab during
Use numeric values to filter ID, Presented Size and Disk Space
filter operations. This occurs if text values are used to filter
Used columns.
numeric columns (ID, Presented Size, and Disk Space Used). To remove the Script Error dialog:
Known Issues with HP 3PAR Management Plug-in and Recovery Manager Software for VMware vSphere
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