Select the correct input signal with the SOURCE button on the projector or remote control. See "Switching input signal" on page 26 for details. The lens cover is not open. Slide open the lens cover. Image is unstable. Cause Remedy The connection cables are not securely connected to the projector or the signal source. Correctly connect the cables to the appropriate terminals. See "Connection" on page 16 for details. Image is blurred. Cause Remedy The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring. See "Fine-tuning the image size and clarity" on page 24 for details. The projector and the screen are not aligned properly. Adjust the projection angle and direction as well as the height of the unit if necessary. See "Obtaining a preferred projected image size" on page 12 for details. The lens cover is not open. Slide open the lens cover. Troubleshooting 51 Remote control does not work. Cause Remedy The battery is out of power. Replace the battery with a new one. There is an obstacle between the remote control and the projector. Remove the obstacle. You are too far away from the projector. Stand within 6 meters (~ 20 feet) of the projector. Unable to use wireless connection. Cause Remedy The wireless connection modes between the projector and computer do not match. Change the wireless connection mode on the projector by pressing the SWAP or MODE/ SWAP button according to the wireless capability of your computer. The wireless settings are not properly configured. Check the wireless settings of your computer. See "Preparing your computer for wireless connection" on page 29 for details. The wireless signal is too weak. Move the computer to a location with better signal reception. There are other wireless networks nearby. Press the CH. or AUTO/CH. button to change wireless connection to a different channel and try again. 52 Troubleshooting Specifications projector specifications All specifications are subject to change without notice. General Product name Digital Projector Model name CP120 Optical Resolution 1024 x 768 XGA Display system 1-CHIP DMD Lens F/Number F=2.6 to 2.96, f= 25.8 to 30 mm Lamp 132W lamp Electrical Power supply AC100 ~ 240V, 3.5A, 50/60 Hz (Automatic) Power consumption 190W (Max) Mechanical Dimensions 218 mm (W) x 61 mm (H) x 167 mm (D) Weight 2.9 lb (1.3 Kg) Input terminal Computer input RGB input D-sub 15-pin (female) x 1 Video signal input S-VIDEO Mini DIN 4-pin port x 1 VIDEO RCA x 1 HDTV signal input D-sub <--> Component RCA jack x 3, through RGB input Output USB mouse connector Mini B type x 1 Wireless connection Compatibility IEEE 802.11 a/b/g The 802.11 a mode may not be available on the projectors sold in certain countries/areas due to local regulations. Environmental requirements Operating temperature 0°C - 40°C at sea level Operating relative humidity 10% - 90% (without condensation) Operating altitude • 0 - 3000 feet at 0°C - 40°C • 3000 - 6000 feet at 0°C - 30°C • 6000 - 10000 feet at 0°C - 23°C Specifications 53 Dimensions Unit: mm Timing chart Supported timing for PC input Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Frequency (MHz) Mode 720 x 400 37.927 85.039 35.500 720 x 400_85 640 x 480 31.469 59.940 25.175 VGA_60 37.861 72.809 31.500 VGA_72 37.500 75.000 31.500 VGA_75 43.269 85.008 36.000 VGA_85 800 x 600 37.879 60.317 40.000 SVGA_60 48.077 72.188 50.000 SVGA_72 46.875 75.000 49.500 SVGA_75 53.674 85.061 56.250 SVGA_85 1024 x 768 (native) 48.363 60.004 65.000 XGA_60 56.476 70.069 75.000 XGA_70 60.023 75.029 78.750 XGA_75 68.667 84.997 94.500 XGA_85 1280 x 800 64 60 108 WXGA 1280 x 1024 63.981 60.020 108.000 SXGA3_60 1400 x 1050 63.973 60.012 118.094 SXGA+_60 1440 x 900 64 60 108 WXGA+ To achieve the best quality projected image, please use the projector's native resolution of1024 x 768. 54 Specifications Supported timing for Component-YPbPr Input Signal Format Horizontal Frequency (kHz) Vertical Frequency (Hz) 480i(525i)@60Hz 15.73 59.94 480p(525p)@60Hz 31.47 59.94 576i(625i)@50Hz 15.63 50.00 576p(625p)@50Hz 31.25 50.00 720p(750p)@60Hz 45.00 60.00 720p(750p)@50Hz 37.50 50.00 1080i(1125i)@60Hz 33.75 60.00 1080i(1125i)@50Hz 28.13 50.00 Supported timing for Video and S-Video inputs Video mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Color sub- carrier Frequency (MHz) NTSC 15.73 60 3.58 PAL 15.63 50 4.43 SECAM 15.63 50 4.25 or 4.41 PAL-M 15.73 60 3.58 PAL-N 15.63 50 3.58 PAL-60 15.73 60 4.43 NTSC4.43 15.73 60 4.43 Specifications 55 Warranty Limited warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the produc...