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IMPORTANT:This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, or the affixing of any attachment not provided with the product. NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. In order to obtain warranty ser vice, simply call toll-free 1-866-832-4361. In US Manufactured for : Philips Consumer Lifestyle, A Division of Philips Electronics Nor th America Corporation, 1600 Summer Street - 5th Floor, Stamford, CT 06905-5125. In Canada Impor ted for : Philips Electronics LTD, 281 Hillmount Road, Markham, Ontario L6C 2S3. PHILIPS is a Registered Trademark of Koninklijke Philips Electronics N.V. © 2009 Philips Electronics Nor th America Corporation All Rights Reser ved. Troubleshooting This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, call 1-866-832-4361 for assistance. Problem Solution The appliance does not Perhaps the plug is not inser ted properly in the wall outlet. Put the work at all. plug properly in the wall outlet. EnglisH 15 Problem Solution Perhaps there is a power failure. Check if the power supply works by connecting another appliance. The appliance functions properly, but the lamp does not work anymore. Perhaps the lamp has reached the end of its life. The lamp has an expected life of more than 10,000 hours (more than 7 years of normal use).The life depends on the use of the appliance. In case of heavy use, the lamp may not last as long as you expect.The lamp is not replaceable. If the lamp stops working, call 1-866-832-4361 for assistance. The appliance becomes hot during use. This is normal, as the appliance is heated up by the light of the lamp and the electronics. The appliance does not respond when I tr y to press or move the dials. Remove the plug from the wall outlet and reinser t it. If you reinser t the plug within approximately 15 minutes, the appliance remembers all settings. If you reinser t the plug after a longer period of time, the appliance remembers all settings except the time. The lamp does not go on when the alarm goes off. Perhaps you set a light intensity level that is too low. Increase the light intensity level. Perhaps you switched off the alarm by setting the control lever to the top position.To switch on the alarm, set the control lever to the middle position. Perhaps the appliance is defective. Call 1-866-832-4361 for assistance. The lamp does not go on right away when I switch it on. It takes approx. 1 second for the lamp to go on.This is normal, the lamp needs to heat up. I do not hear the alarm sound when the alarm goes off. Perhaps you set a sound level that is too low. To set a higher sound level, see chapter ‘Using the appliance’, section ‘Radio/volume’. Perhaps you switched off the alarm by setting the control lever to the top position. If you selected the radio as the alarm sound, the radio may be defective. Switch on the radio after you switch off the alarm to check if the radio works. If it does not work, call 1-866-832-4361 for assistance. The radio does not work. The radio may be defective. Call 1-866-832-4361 for assistance. The radio produces a crackling sound. Perhaps the broadcast signal is weak. Move the middle dial up or down to adjust the frequency and/or change the position of the antenna by moving it around. Make sure you have unwound the antenna completely. The alarm went off yesterday, but it did not go off today. Perhaps you switched off the alarm by setting the control lever to the top position. Perhaps you set a sound level and/or light intensity level that is too low. Set a higher sound and/or light intensity level. 16 EnglisH Problem Solution Perhaps there was a power failure that lasted more than approximately 15 minutes. In this case the appliance has remembered all settings except the clock time. The clock time therefore flashes on the display. Set the correct clock time. The alarm did not go off 9 minutes after I pushed the control lever down to snooze. The light wakes me too early. The light wakes me too late. The lamp flashes. Perhaps you pushed the control lever down with so much force that it jumped to off position. Perhaps you set the volume level to 0 (shown on the display as ‘OFF’). Perhaps the light intensity level you have set is not appropriate for you. Tr y a lower light intensity level if you wake up too early. If light intensity 1 is not low enough, move the appliance fur ther away from the bed. Perhaps the appliance is positioned at a lower level than your head. Make sure the appliance is located at a height at which the light is not blocked by your bed, comfor ter/blanket or pillow. Also make sure the appliance is not placed too far away. Perhaps there has been a power failure. It is normal for the lamp to flash after a power failure. Perhaps the appliance is not suitable for the voltage to which it is connected. Make sure that the voltage ...
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